БолгарияCustomer Success Manager | Bulgarian Market (Sofia)
3 нед. назад
30k–45k EUR / годБолгарияHybrid
Manage customer relationships and ensure success in the Bulgarian market for a legal AI platform.
Обязанности
- Become an expert on and a product evangelist , identifying new use cases and expansion opportunities within your customer base.
- Drive 's ambitious ARR growth from the installed base, helping position the company as a European market leader.
- Own the entire funnel for existing business : run checkpoints and business reviews, uncover expansion needs, and close upsells and uplifts.
- Managing renewals and leading churn management —protecting and growing recurring revenue by getting ahead of risk and keeping customers engaged.
- Work closely with customers to identify their pain points, goals, and development opportunities, and be the main point of contact between and our customers .
Требования
- You have 1-3 years of experience in a sales , account management, or customer-facing commercial role.
- You are familiar with sales support tools (HubSpot, Notion, etc.)
- You never stop learning and challenging yourself, and you’re eager to join a rapidly growing startup
- Optional but a bonus: You have a law degree .
- You speak both Bulgarian and English .
Условия
- Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
- Work with the Best: Collaborate with exceptional colleagues in a culture that values technical competence, curiosity, and ambition.
- Deliver Meaningful Impact: Your work will directly transform how legal professionals operate—bringing unprecedented speed and clarity to their daily workflows.
- At and Praven, we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, and a new standard for the legal world.
- Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Sofia Office .
- Health Insurance: Comprehensive coverage to ensure peace of mind.
- Meal Vouchers: 100€ support to make your lunch breaks easier.
- Performance Bonuses: Rewards tied directly to measurable results.
- Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.
Другое
- Praven Intelekt is an innovative AI platform designed to streamline legal research, case law analysis, and document drafting. As part of the group , Praven combines high-precision local legal intelligence with a fast-scaling European AI infrastructure.
- Together, we are building the next generation of legaltech tools for professionals across Europe.
- At , we set the bar for legal AI; clear, fast, and built for trust. In just a few years, what began as an ambitious vision has become a reliable, trusted platform adopted by thousands of legal professionals, law firms, and corporate teams across Europe.
- Our mission is clear : make the law faster, clearer, and more reliable, giving legal experts the time and confidence to focus on what truly matters. We are scaling rapidly across CEE and Western Europe, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and real-world impact.
- At , you’ll work alongside top talent in tech and legal AI.
- Our focused teams operate with purpose and autonomy, so every contribution delivers visible results.
- You’ll collaborate with people who pair innovation with rigor, curiosity with discipline, ambition with depth.
- We hire exceptional people to make a difference—and we give them space to lead.
- Your work will shape the future of legal technology and set new standards for the field.
- Impact is defined by vision and execution, not by age or title. If you’re ready to take responsibility, you’ll find real opportunities to grow and lead high-stakes projects.
- We value excellence and share success:
- Annual Salary Range: €30,000 - €45,000 OTE
- Equity Package: Align your growth with the company’s long-term success.
- We're not just building a product—we're setting a new standard for the legal world. If you're ready to contribute to something lasting and meaningful, we'd love to hear from you.