Clinical Interviewer
3 нед. назад
Страна неизвестнаRemote
Role involves conducting clinical interviews to help scale clinical quality in virtual mental health practice for Medicaid patients.
Обязанности
- As our Clinical Interviewer, you will be the primary clinical evaluator for providers joining Third Space.
- Our Clinical Talent Recruiters own sourcing, initial screening, and candidate management. Once candidates reach the clinical stage, you'll take over, conducting structured interviews with behavioral health clinicians across a range of disciplines and experience levels. You’ll use your clinical judgment to assess candidates’ competence, decision-making, communication, cultural responsiveness, and alignment with the clinical standards, operating values, and care model we expect from Third Space providers.
- This is not a sourcing or traditional recruiting position, and you will not carry a patient caseload. Your job is to become exceptionally good at evaluating clinicians.
- You'll work closely with our Clinical Director and Talent team to continuously strengthen how Third Space assesses clinical talent as we scale.
- Conduct high-volume, structured clinical interviews with behavioral health clinician candidates.
- Assess candidates' clinical reasoning, diagnostic approach, treatment planning, risk assessment, ethical judgment, communication, cultural responsiveness, and approach to patient care.
- Use case-based and scenario-based questions to understand how candidates apply their clinical knowledge in real situations.
- Evaluate candidates against standardized role-specific scorecards and make clear, evidence-based hiring recommendations.
- Apply appropriate clinical standards when evaluating behavioral health clinicians across disciplines, experience levels, and stages of their careers.
- Assess clinicians’ ability to manage complex cases, identify risk, exercise sound clinical judgment, and support the development of other clinicians where relevant to their role.
- Identify clinical strengths, concerns, and areas requiring additional assessment.
- Document interview findings thoroughly and promptly so recruiting decisions can move quickly.
- Partner with our Clinical Director to calibrate interviewing standards and maintain consistency across candidates.
- Partner with Clinical Talent Recruiters to maintain a fast, thoughtful, and high-quality candidate experience.
- Help develop and continuously improve clinical interview questions, case scenarios, scorecards, and hiring criteria.
- Analyze hiring and interview outcomes to identify opportunities to improve how we select clinicians.
- Support additional clinical talent assessment and quality initiatives as Third Space grows.
Требования
- Active, unrestricted independent behavioral-health license in good standing in at least one U.S. state, such as LCSW, LICSW, LMHC, LPC, LPCC, LMFT, PsyD, PhD, or equivalent.
- 5+ years of post-licensure behavioral-health clinical experience.
- Strong clinical judgment across diagnosis, treatment planning, evidence-based care, risk assessment, ethics, and professional boundaries.
- Experience supervising, training, interviewing, mentoring, or evaluating other clinicians.
- Ability to quickly distinguish between someone who interviews well and someone who demonstrates strong clinical judgment.
- Excellent verbal communication and active listening skills.
- Ability to make clear decisions while remaining objective and consistent.
- Strong written communication and ability to document the reasoning behind hiring recommendations.
- Comfort conducting multiple video interviews each day while remaining engaged and thoughtful with every candidate.
- Strong understanding of culturally responsive and patient-centered behavioral health care.
- Comfort working in a fast-growing environment where hiring volume and priorities can change quickly.
- We have six values at Third Space. They're not aspirational; they're how we expect everyone here to operate every day. Read the full version here .
- Integrity. The work you do at 4pm on a Friday is the same quality as the work you do Tuesday morning. You tell the truth in a difficult meeting. You don't optimize for how things look; you optimize for what's real. In a company serving vulnerable people, this is the floor, not the ceiling.
- Ownership. You own outcomes, not tasks. When something goes wrong, you raise your hand first. When something goes well, you document what worked so the team can repeat it. This is a small company doing serious work — there are no gaps someone else will fill.
- Agency. You don't wait for a brief. You work out what's next, roll up your sleeves, and start building. You bring a proposed solution when you raise an issue. We hire people who make the surface area of this company larger, not smaller.
- Compassion. The patients we serve are navigating some of the hardest moments of their lives. That context doesn't disappear when you're writing a cold email or building a dashboard. Every decision this company makes touches a human being – act accordingly.
- Craft. The quality of your work is not determined by who's watching or how visible the task is. A well-written cold email matters. A clean handoff matters. How you do anything is how you do everything.
- 0–0. The score is always nil-nil. No one is winning; no one is losing. Not coasting after a good run, not spiraling after a bad one. We bring the same present-focus to everything: a strong quarter doesn’t mean we ease up, and a hard week doesn’t mean the mission is broken.
Будет плюсом
- Previous experience as a Clinical Supervisor, Clinical Manager, Clinical Quality Specialist, or Clinical Training Lead.
- Experience interviewing or hiring behavioral health clinicians.
- Experience working with early career clinicians.
- Experience in Medicaid, community mental health, safety-net healthcare, or other settings serving complex patient populations.
- Experience providing telehealth behavioral health services.
- Familiarity with multiple behavioral health disciplines, including social work, professional counseling, marriage and family therapy, psychology, and psychiatry.
- Experience developing structured clinical interview rubrics or competency assessments.
Условия
- Base Salary : $80,000–$100,000 annually based on experience
- Performance Incentives: 10% of base, tied to defined outcomes
- Comprehensive health, dental, and vision insurance
- Unlimited PTO + paid public holidays
- 401(k) with employer match
Другое
- Third Space is a virtual mental health practice built specifically for Medicaid patients. We’re building the operational infrastructure required to make high-quality behavioral healthcare accessible to populations the traditional system routinely leaves behind.
- We’ve proven there is enormous demand. Now we’re building the engine that allows us to serve that demand across states, payers, providers, and clinical services without sacrificing quality.
- Why work at Third Space
- You’ll directly shape who delivers care to our patients. As we scale, the quality of the clinicians we hire becomes one of the most important determinants of patient outcomes. You’ll be a critical part of maintaining that bar.
- You’ll help us scale clinical quality, not just hiring volume. We’re growing quickly across states, license types, and clinical services. Your job is to help us move faster without compromising clinical judgment, safety, or quality.
- You’ll have real ownership over how we assess clinicians. You won’t inherit a rigid interview process. You’ll work closely with our founders, Clinical Director, and Talent team to improve our clinical interview framework, scorecards, case scenarios, and hiring standards.
- You’ll use your clinical expertise in a different way. This is an opportunity for an experienced clinician to step away from a traditional caseload and apply their judgment across hundreds of hiring decisions that influence the care we deliver at scale.