СШАMajors Account Executive - Key Customers | Bay Area | Remote
3 нед. назад
СШАRemote
Sales role focused on managing key major accounts for Labs, a remote-friendly observability platform company.
Обязанности
- Labs is looking for an Majors Account Executive, Key Customers who will be responsible for prospecting and growing existing business across the West region . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
- Identify new opportunities to expand usage within 3-5 top existing accounts across multiple functions and business lines.
- Develop and maintain strong relationships at Executive level in current customers
- Create and execute strategic plans for defined account set
- Meet and exceed individual quarterly and annual sales goals
- Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
- Cultivate sales through outbound prospecting and inbound leads
- Be able to understand and convey the value of both Cloud and Enterprise
- Become an expert in managing your sales pipeline in Salesforce
- Manage quote creation, order processing, and day-to-day customer requests
Требования
- 8+ Years of Experience in Infrastructure Technology Sales
- Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
- Energetic, upbeat, entrepreneurial, tenacious team player
- Adaptable and with demonstrable experience in high velocity technology companies
- You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Будет плюсом
- Experience using Salesforce
- Familiarity with open source technology is a significant advantage
- Experience using Command of the Message and MEDD(P)ICC is ideal
Условия
- In the USA, the OTE (On-Target Earnings) compensation range for this role is 360,000-380,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
- *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Другое
- Labs is the company behind Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at .com and follow us on LinkedIn and X .
- We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
- You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
- Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
- #LI-Remote
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