ГерманияTikTok
Client Solutions Manager, Telco - Global Business Solutions
4 нед. назад
ГерманияSeniorOnsiteC1
media planningdigital marketingadvertisingcampaign setupcampaign optimisationdata-driven analysisperformance campaignsclient relationship management
Client Solutions Manager role within TikTok's Global Business Solutions (GBS) team focused on telco clients in Berlin, Germany. The role involves managing client relationships, campaign execution, and driving advertising growth on a global platform in a fast-paced environment.
About the company
- TikTok is the leading destination for short-form mobile video with global headquarters in Los Angeles and Singapore, and offices in multiple major cities including Berlin.
- TikTok's mission is to inspire creativity and bring joy through an innovative product and a diverse global team.
- The company fosters a culture of curiosity, humility, resilience, and an "Always Day 1" mindset to achieve meaningful breakthroughs.
- TikTok is committed to diversity and inclusion, creating a workplace valuing unique perspectives and skills from all employees.
Responsibilities
- Act as a product expert, educating clients and agency partners on solutions, best practices, and new features to drive adoption and business growth.
- Analyze campaign performance data to provide actionable, data-driven insights that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
- Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
- Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, collaborating closely with Brand Partnership Managers.
- Lead campaign kickoffs and oversee all timelines, asset delivery and optimization opportunities using data-driven analysis.
- Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
- Work and collaborate with diverse internal cross functional teams to identify, create, and implement creative ad solutions based on measurable business results.
- Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle.
Requirements
- 5+ years of experience in client solutions, account management or digital marketing/advertising.
- 3+ years of experience in Telco/Tech sectors.
- 3+ years of media planning expertise and advertising effectiveness/measurement.
- Hands-on experience with auction-based digital advertising platforms and ad-tech products, including campaign setup, delivery, optimisation and measurement in the telco/tech sector.
- Experience managing performance-focused campaigns, including conversion and/or app objectives.
- Ability to independently advise clients and agencies on campaign strategy, execution and optimisation.
- Excellent verbal and written communication skills in German and English.
Nice to have
- Deep understanding of digital landscape and a passion for social media.
- Detail oriented, with exceptional organisational skills.
- Background/experience in performance and branding campaigns.
- Proven success in a highly dynamic, rapidly changing environment.
Conditions
- On-site position located in Berlin, Germany.
- Employment type: Regular.