КипрКомпания не указана
Smart Office Support Engineer (IT Team)
4 нед. назад
КипрJuniorOnsiteB2
microsoft windowsactive directorylaptop hardwaredesktop hardwareip addressingdnsdhcpwi-fi
The role involves providing IT and smart office systems support including laptops, software, video conferencing, and access control systems in a professional international environment based in Paphos.
About the product
- Combined traditional IT support with smart office systems including access control, video conferencing, and security technologies.
Responsibilities
- Provision, configure, and deploy laptops and workstations for employees.
- Support users with hardware, software, and connectivity issues.
- Install and maintain operating systems, applications, and security updates.
- Troubleshoot Microsoft Windows and productivity tools.
- Provide onsite and remote support to employees.
- Support and troubleshoot CCTV, Face Recognition and Access Control systems, Video Conferencing solutions.
- Routine morning systems checkup.
- Coordinate with vendors, service providers, our own expert team when necessary.
- Maintain accurate documentation of systems, procedures, and support activities.
Requirements
- Genuine interest in technology and learning new systems.
- Good communication skills and professional customer service attitude.
- Ability to explain technical concepts to non-technical users.
- English proficiency; Russian and Greek abilities would be nice.
- Driving license and own car for extra mobility when needed.
- Experience with Microsoft Windows administration.
- Active Directory user management.
- Laptop and desktop hardware support.
- Basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi).
- Video conferencing platforms and meeting room systems.
- Access control, Face ID, or CCTV systems.
- Mobile device support.
Nice to have
- Ability to diagnose issues methodically rather than relying solely on documentation.
- Experience supporting users in a corporate environment.
- Exposure to enterprise IT systems.
- Experience with ticketing systems.
- Knowledge of cybersecurity best practices.
Conditions
- Competitive salary.
- Professional and international working environment.
- Opportunity for professional growth and development.
- Best office in Paphos.
- 21 days of paid annual leave.
- 40 working hours of paid sick leave per year.
- Public holidays in accordance with the Cyprus Public Holiday calendar.