СШАTechnical Account Manager, SLED
4 нед. назад
130.4k–151.2k USD / годСШАSeniorRemote
Manage technical accounts and secure cloud environments for customers as a Technical Account Manager.
Обязанности
- As a Technical Account Manager, SLED you’ll be responsible for planning and executing strategies that drive customer adoption and use of the platform across State and Local agencies, and Universities.
- Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their onboarding and operationalization journey. You will serve as the bridge between customers and the broader team – you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for government organizations with the most stringent security requirements.
- Strong technical expertise and customer-facing skills will be essential in addressing the needs of our customers. Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels.
- Serve as a trusted technical advisor and platform expert throughout your customers’ journey, confidently guiding them through deployment, configuration, and operationalization using federal cloud-security best practices.
- Serve as the primary technical liaison for your customers, driving the resolution of highly complex architectural and operational challenges across intricate federal cloud environments.
- Act proactively by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk.
- Help customers develop success plans with measurable goals throughout the lifecycle that align with their organizational security, compliance, and mission objectives.
- Navigate complex federal organizational structures, building and cultivating relationships with key contacts—from State/Local CISOs and Authorizing Officials (AOs) to technical practitioners—to drive forward key objectives.
Требования
- B.S. in Computer Science, Engineering, or a similar field, or equivalent practical experience.
- 4+ years of experience in technical customer-facing roles supporting cloud or cloud-security products (such as Technical Account Manager, Professional Services, or Solutions Engineer).
- 4+ years of experience working in or supporting State, Local, or Education (SLED) organizations.
- Experience delivering cloud solutions across at least one major CSP (e.g., AWS, Azure, GCP, OCI), and direct experience with their government-specific offerings (AWS GovCloud, Azure Government, and GCP Assured Workloads).
- Practical experience navigating the Government authorization processes such as FedRAMP or GovRAMP and guiding customers through rigorous security and hardening requirements (such as NIST 800-53 and NIST 800-171).
- Practical experience deploying and operationalizing containerization technologies (such as Docker or Kubernetes) and addressing corresponding security considerations.
- Practical experience deploying and operationalizing DevOps technologies (such as CI/CD, Version Control Systems, or Infrastructure as Code) and managing their security implications.
- Experience with Linux and Windows operating system security concepts and technical troubleshooting.
Будет плюсом
- CSP certifications (such as Certified Solutions Architect - Professional or Certified DevOps Engineer - Professional).
- Security certifications (such as CISSP or CCSP) and experience helping organizations address complex cloud-security challenges.
- Exceptional communication and interpersonal skills, with the proven ability to engage and influence stakeholders at all levels, from technical practitioners to Senior Executive Service (SES) members, Military Officers, and Agency CISOs.
- Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures.
Условия
- Compensation for this full-time position includes base salary + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
- Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
- The US base salary range for this full-time position is listed below.
- US Base Pay Range
- $130,400 — $151,200 USD
- Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship .
- By submitting your application, you acknowledge that will process your personal data in accordance with 's Privacy Policy.
Другое
- Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google , meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.
- Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At , you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!