Customer Engineer
4 нед. назад
Страна неизвестнаRemote
apiaisecuritythreat detection
Technical customer-facing role focused on AI cybersecurity product architecture, sales engineering, and enterprise integration.
О компании
- AegisAI is redefining email and cybersecurity with native, Agentic AI threat detection. Backed by $36M in Series A funding led by Battery Ventures with Accel and Foundation Capital, we build autonomous AI security agents that stop zero-day attacks, payload-less phishing, BEC, and shadow AI risks before they touch enterprise networks.
- Our mission is to replace legacy Secure Email Gateways (SEGs) with API-native protection that connects in minutes without MX record changes or infrastructure friction. We are fast-paced, product-led, and driven by deep AI engineering.
- High-Impact Work: Build and sell software at the bleeding edge of Agentic AI and cybersecurity.
- World-Class Team: Work alongside top-tier AI researchers, threat intelligence leaders, and enterprise security veterans.
- Competitive Compensation: Top-of-market salary, equity packages, and comprehensive benefits.
Обязанности
- We are looking for a Customer Engineer who pairs deep AI fluency with hands-on technical architecture and customer-facing agility. As a Sales Engineer at AegisAI, you will be the technical powerhouse driving enterprise technical evaluations, guiding API-first installations, analyzing threat evaluation data, and architecting custom security integrations for prospective customers.
- You’ll bridge the gap between complex Agentic AI models and security operations (SecOps) teams, proving how AegisAI catches the sophisticated threats legacy systems miss.
- Architect Enterprise AI Security Solutions: Partner closely with Enterprise Account Executives to design, present, and position AegisAI’s platform to CISOs, Security Architects, and SecOps leaders.
- Drive API-First Onboarding & PoCs: Guide prospective clients through seamless, read-only API deployments—enabling enterprise customers to connect AegisAI in under 5 minutes without MX record changes or downtime.
- Analyze & Deliver Threat Reports: Parse raw detection data, benchmark AegisAI against legacy SEGs, and present compelling threat audits to prospects, demonstrating zero-day threats, BEC, and impersonation attempts caught.
- Master Agentic AI & AI Risk: Deeply understand our Agentic AI detection models, AI Red Teaming agents, and Shadow AI/SaaS discovery capabilities to clearly articulate how our models operate compared to basic machine learning or rule-based engines.
- Customer-to-Product Feedback Loop: Work directly with our Engineering, Threat Intelligence, and Product teams to translate customer feedback, API feature requests, and edge cases into our product roadmap.
Требования
- 3+ years of experience as a Sales Engineer, Solutions Architect, or Technical Account Manager in Cybersecurity (Email Security, Cloud Security, SIEM/SOAR, or Identity Management preferred).
- AI & Machine Learning Fluency: Strong conceptual and technical understanding of modern AI architectures, NLP, agentic systems, and how ML models detect anomalous payload-less attacks.
- Hands-on API & Cloud Technical Skills: Comfortable with REST APIs, cloud email infrastructure (Microsoft 365, Google Workspace), and basic scripting/querying to inspect log data and troubleshoot API integrations.
- Data-Driven Storytelling: Demonstrated ability to take raw threat detection analytics and translate them into executive-level risk assessments for CISOs and security stakeholders.
- Fast-Paced Startup Mentality: Thrives in a rapidly scaling Series A environment where flexibility, ownership, and direct collaboration with engineering are daily requirements.
Будет плюсом
- Experience competing against or replacing traditional Secure Email Gateways (SEGs).
- Knowledge of Shadow AI discovery, SaaS governance, or enterprise identity risk.
- Background in threat hunting, SOC analysis, or detection engineering.