ВеликобританияProfessional Services - Technical Architect
1 мес. назад
ВеликобританияRemote
devsecops
Lead the technical direction of custom solutions in Professional Services at , focusing on DevSecOps orchestration platform.
О компании
- The Professional Services Technical Architect is part of 's Professional Services organization. We partner with customers who are transitioning to , expanding how they use an existing installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their investment. We operate in 's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively.
- This role models skills and behaviour aligned with Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes.
Обязанности
- Designing and delivering reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices.
- Leading source code management and CI/CD migrations to , including large-scale enterprise moves using Congregate.
- Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt best practices.
- Lead the full technical delivery lifecycle for Professional Services engagements, from early scoping and technical discovery through implementation and handoff.
- Produce high-level and detailed technical designs for infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.
- Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed reference architectures and implementation plans.
- Deploy and configure in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the Environment Toolkit (GET) aligned to reference architectures.
- Plan and execute source system migrations to using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime.
- Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and Flow.
- Coordinate and oversee implementation work across team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes.
- Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings.
- Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing.
- Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization.
- Review and provide input to Professional Services training materials and presentations.
- Develop case studies, presentations, design documentation, and best-practice methodologies.
- Work closely with customer project teams to ensure accurate task-level articulation of work required.
Требования
- Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment.
- UK remote based role.
- Up to 50% travel at times.
- Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services.
- Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.
- Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs.
- Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.
- Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review.
- Experience performing migrations to , including using Congregate or similar migration tooling.
- Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.
- Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision.
- Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across team members, partners, and customer stakeholders.
- Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience. #LI-CM1
Другое
- is the intelligent orchestration platform for DevSecOps. enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust to ship better, more secure software faster.
- The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
- * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of .
- As a Professional Services Technical Architect at , you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across Professional Services and partner consultants, support customers deploying in cloud and on-premises environments using tools like Terraform, Ansible, and the Environment Toolkit, and perform migrations to using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in 's remote, asynchronous, and values-driven environment.
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
- Country Hiring Guidelines: hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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