КанадаSenior Engineering Manager, Media Platform
1 мес. назад
193k–227k CAD / годКанадаSeniorHybrid
cloudmedia processingplatform developmentdistributed systemsteam leadership
Lead and build the Media Platform engineering team responsible for media ingestion, processing, storage, retrieval, and playback services.
О компании
- At , our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.
- Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.
- Trusted by over 36,000 locations across 60+ countries - including brands like McDonald’s and JYSK - delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.
- We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!
- We do things the way:
- Act with URGENCY – Our customers move fast, so we do too.
- Deliver with QUALITY – We sweat the details and hold a high bar.
- Win with TEAM – No egos. Just outcomes, built together.
- Lead with TRUST – We earn it through clarity, consistency, and care.
- These aren’t just words—they shape how we hire, lead, and grow.
- We’re not just building tech - we’re building a place where great people do great work.
- Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
- Meaningful equity : Every full-time, permanent employee has a stake in our growth.
- Comprehensive benefits : Fully paid health & dental (no waiting period) + $500 health spending account.
- Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs.
- Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together.
- Candid culture : Clear expectations, honest feedback, and no politics.
- Social connection : From So-learns to -o and So-lunches, we stay connected in ways that actually feel fun.
Обязанности
- We’re looking for a Senior Engineering Manager to build and lead our Media Platform team. This team owns the services that support media ingestion, processing, storage, retrieval, and playback across ’s platform.
- You’ll combine technical leadership with people management, setting the direction for a high-volume distributed platform while building a strong, collaborative engineering team. You’ll work closely with Product, Architecture, and other Engineering teams to deliver scalable, reliable, and cost-effective services used across our products. What You’ll Do
- Set the technical strategy and roadmap for the Media Platform.
- Lead the design and evolution of high-volume, event-driven services using AWS technologies such as SQS, EKS, Redis, CloudFront, S3, and Lambda.
- Guide architectural decisions related to service boundaries, data models, APIs, and integration contracts.
- Oversee the modernization of existing services while maintaining platform stability and supporting ongoing product development.
- Establish strong practices for observability, testing, deployment, performance, reliability, and incident response.
- Ensure services are instrumented with meaningful logs, metrics, and traces using OpenTelemetry concepts.
- Guide cloud resource optimization across networking, storage, and processing to balance performance, reliability, and cost; managing tradeoffs between edge and cloud infrastructure.
- Lead the response to complex production issues affecting multiple services or teams.
- Partner with stakeholders to translate requirements into practical delivery plans.
- Hire, coach, and develop engineers and technical leads, providing clear feedback and growth opportunities.
- Improve team tooling, documentation, runbooks, and development processes.
- Support the rapid adoption of AI-assisted engineering workflows to improve quality and productivity.
Требования
- At least three years of experience managing technical teams, with a strong interest in coaching and developing engineers.
- At least five years of experience working with video in large scale production pipelines with both cloud and edge/endpoint software including WebRTC, HLS, RTSP, FFmpeg, and gstreamer.
- At least five years of software engineering experience, including backend/infrastructure and embedded/IoT roles.
- Hands-on experience navigating the ever-changing landscape of tooling for AIDLC and how best to enable incredible people with these tools.
- Experience owning production services end-to-end in high-volume, low-latency environments.
- Hands-on AWS experience, including services such as SQS, EKS, Redis, CloudFront, S3, or Lambda.
- Strong understanding of distributed systems, including asynchronous processing, eventual consistency, idempotency, and stateless scaling.
- Strong knowledge of observability practices across logs, metrics, and traces, including OpenTelemetry concepts.
- Experience with CI/CD, staging and production environments, gradual rollouts, and canary releases.
- Experience diagnosing complex, intermittent, or cross-service production issues.
- Candidates must undergo a criminal records check upon hire;
- Candidates must be legally eligible to work in Canada and meet any applicable security requirements.
- Candidates must attend at least one in-person interview at our Ottawa office.
- Mandatory onboarding takes place in Ottawa during the first week of employment.
- Periodic in-person visits to the Ottawa office are required, generally on a quarterly basis.
- Be willing to comply with ’s own security policies and standards.
Будет плюсом
- Experience with audio and video codecs and audio analysis or processing (e.g. DSP).
- Experience with Serverless, or at least Kubernetes.
- Experience with TypeScript or Rust.
- Experience working with GCP or Azure.
Как откликнуться
- We respect your time and value transparency. Here’s a general idea of what to expect:
- Intro call with our Talent Team
- Interview with the Hiring Manager
- In-person Technical Round with cross-functional team members
- Final interviews
- Reference Checks
- Offer & onboarding 🎉
- Submit your resume and a short cover letter via our [ Careers Page ]. Let us know what excites you about this role, and how you’d help move forward.
Другое
- Level: M3 | Proficient Location: Ottawa, ON | Hybrid Reports To: Martin Soukup, CTO Type: Permanent | Full-Time