ФранцияRevenue Systems Lead
1 мес. назад
ФранцияLeadHybrid
Lead role in Revenue Operations team supporting Marketing, Growth, Sales and other revenue functions with systems and processes.
О компании
- At Alma, we believe sustainable commerce depends on fair, well-balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place, serving merchants and consumers.
- Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience, without encouraging bad debt.
- As the buy now pay later leader in France and active in 10 European countries, we've empowered more than 25,000 merchants and 10 million consumers.
- With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started!
- Revenue at Alma covers the entire customer lifecycle, from lead generation to churn. It brings together Marketing, Growth, Sales, Account Management and Partnerships, representing more than 100 talented professionals.
- The Revenue Operations team helps these functions work together around shared goals, reliable data and scalable processes. It plays a central role in making Revenue more efficient and giving teams the systems, tools and insights they need to grow.
- You will join the Revenue Operations team and report to the Head of Revenue Operations. You will work closely with Marketing, Growth, Sales, Account Management, Partnerships, Product, Engineering, the Central Data Team and Finance.
- This position is based at Alma's Paris HQ and follows a hybrid work model.
Обязанности
- As Revenue Systems Lead, you will own and evolve Alma's revenue systems stack, with Salesforce at its core and tools such as Gong and Aircall connected around it.
- This is a business-first role. You will not simply maintain existing tools or respond to isolated requests. You will help shape the architecture, processes and governance that allow Revenue to scale across markets, products and sales motions.
- You will be expected to understand ambiguous business problems, translate them into scalable systems decisions and take projects from initial scoping to implementation, without relying on a technical team to take ownership of the outcome.
- If you join Alma, you will be able to grow and have an impact by:
- Owning the systems foundation that enables Alma's Revenue organisation to scale across markets, products and sales motions.
- Working directly with senior business stakeholders while remaining close to the configuration, data and day-to-day reality of the systems.
- Building a best-in-class Revenue systems environment, with the mandate, budget and executive support to make structural decisions.
- Helping Alma use automation and AI to reduce operational friction and create more efficient ways of working.
Условия
- Competitive salary based on 12 months
- Profit-sharing and employee savings plan
- Health insurance : 100% covered by Alma, including family package
- Disability insurance : 100% covered by Alma
- Sport : partnerships with Gymlib and ClassPass , or €30/month reimbursement for your sports activities
- Maternity/paternity leave : salary maintained at 100% during leave, with no seniority requirement. Return to work at a 4/5 schedule paid at 100% for 8 weeks
- Sustainable Mobility Package (FMD) : €544.80/year , excluding full-remote contracts
- Meal vouchers : €10/day , 50% covered by Alma
- Mental health : free access to the MindDay platform
- Paid time off : 25 days per year, plus additional paid leave granted to employees on executive contracts
- Access to our Learning & Development Platform
- 2 weeks of full remote work possible per year during the summer
Как откликнуться
- Video call with a Talent Acquisition team member to discuss your background, motivation and the role.
- Video call with your future manager, the Head of Revenue Operations , to discuss the team, the scope of the role, your experience and your questions.
- Case study presentation with 2 to 3 team members , ideally including stakeholders from Revenue Operations and the Revenue organisation, to assess your practical knowledge and systems judgment.
- One or two additional interviews tailored to the role's level and scope , with relevant stakeholders from Revenue, Product, Engineering, Data or Finance, to further assess your skills and team fit.
Другое
- Own Alma's Salesforce architecture, data model and roadmap, while ensuring that the wider Revenue stack works as one coherent system.
- Translate new markets, products and sales motions into scalable system decisions rather than one-off fixes.
- Work directly with Sales, Account Management, Partnerships and Finance to understand their needs and improve the way they operate.
- Decide what to build, what not to build and when specialist engineering support is required.
- Work alongside the Central Data Team and the DWH/Looker layer to ensure that CRM data is trustworthy and useful.
- Help reporting reflect how the business actually operates, rather than only what the systems happen to track.
- Use AI-assisted workflows and automation to reduce manual systems work and improve operational efficiency.
- Contribute to Alma's emerging approach to using AI as part of everyday work and scalable business processes.
- Salesforce, Gong, Aircall, Looker, SQL, Data Warehouse, marketing automation tools, AI-assisted workflow and automation tools
- You have 3 to 7 years of experience in Sales Systems, Revenue Operations, Business Systems, Solutions Engineering or a similar go-to-market systems role, ideally in a high-growth or fintech environment.
- You have deep hands-on experience administering and architecting Salesforce, or an equivalent core CRM, at scale. You understand how the CRM connects to call intelligence, telephony, marketing automation and other Revenue systems.
- You can take an ambiguous business problem, scope it independently and deliver a reliable system or process without needing a technical team to take over.
- You have a business-first mindset, strong ownership mentality and excellent written and verbal communication skills in both French and English.
- You have prior Salesforce development experience or experience with complex CRM customisation.
- You are comfortable using SQL or a similar language to validate data, models and system outputs.
- You have working knowledge of Looker, a data warehouse or another BI layer.
- You are fluent in AI tools and interested in using them to build workflows, automations and more efficient systems.
- Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience.
- At Alma, collective intelligence is at the heart of the way we work. We are building an international company in a fast-growing environment, where people are encouraged to take ownership, challenge existing ways of working and build solutions that create a lasting impact.
- You will have access to our Learning & Development Platform, regular feedback and opportunities to develop your expertise and career path. You will work with teams across Revenue, Product, Engineering, Data and Finance, giving you a broad perspective on how a scaling technology company operates.
- We are committed to building a fair and inclusive workplace. We monitor our gender equality index and remain committed to pay equity, transparency and equal opportunities across the organisation.
- At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work, whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience.