СШАOrcaBio
Director, Cell Therapy Case Management
1 мес. назад
СШАDirectorRemote
The Director, Case Management will lead the day-to-day operations of Orca Bio’s national case management function supporting TREGZI, a high-precision stem cell therapy. They will oversee a team of Cell Therapy Case Managers and help refine the customer service model and scale the case management infrastructure.
About the company
- Orca Bio is a company that offers TREGZI, a commercially available high-precision stem cell therapy.
Responsibilities
- Lead the day-to-day operations of Orca Bio’s national case management function supporting TREGZI.
- Oversee a team of existing, high performing Cell Therapy Case Managers.
- Ensure efficient, accurate, and empathetic case coordination across treatment centers.
- Play a key role in refining Orca Bio’s post-launch customer service model.
- Scale the case management infrastructure.
- Travel expected up to 25%, primarily to Orca Bio office locations in the California Bay Area, or customer sites/conferences.