СШАSystems Administrator, AV
1 мес. назад
СШАOnsite
automationjiraav
IT Systems Administrator responsible for automation, AV management, and escalated service desk tasks at a manufacturing tech company.
Обязанности
- As an IT Systems Administrator at our Torrance HQ, your week swings between three things: writing automation, running AV for company events, and picking up escalated service desk work. You are equally at home in a code editor, at the back of an all-hands running the show, and in a Jira ticket that no one else could crack.
- Our conference and event stack standardizes on Microsoft Teams in a GCC High tenant. Experience with Zoom, Google Meet, or other platforms is welcome, since you will still touch them across guest events, partner meetings, and integrations.
Требования
- 5 or more years in IT, with real time as both a systems admin and an AV owner.
- Hands-on live AV production. You have run all-hands, large team meetings, or podcasts end to end.
- Deep experience with Microsoft Teams. GCC High experience is a plus. Working experience with Zoom, Google Meet, or other platforms is welcome.
- Comfort with conference room gear: Logitech, Crestron, Q-SYS, and similar. You can troubleshoot a room without a manual.
- Strong scripting or coding skills in PowerShell, Bash, Python, or similar.
- Working knowledge of ITSM platforms and ITSM automation. You have built or tuned real workflows, not just used them.
- Experience building automations or chatbot flows with tools like Serval, Moveworks, or similar.
- Comfort integrating systems through APIs, webhooks, and SDKs.
- Comfort as an escalation point. You can pick up a stuck ticket, find the root cause, and coach the team through it.
- Clear writer and calm communicator. You can brief an exec, hand off to the next tech, and write a clean runbook.
- Able to work on-site at our Torrance, CA HQ. Some travel required.
- Able to lift up to 50 lbs and move AV gear, racks, and hardware as needed.
- To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
Условия
- For this role, the target salary range is $121,000 - $145,000 (actual range may vary based on experience).
- This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
- Medical, dental, vision, and life insurance plans for employees
- 401k
- Relocation support may be provided for certain situations, based on business need.
- Flexible vacation policy
- Equity
Другое
- is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies build rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower cost.
- Following our $1.37B Series D at a $7.87B valuation, is rapidly expanding our manufacturing footprint, launching new capabilities across welding, casting, forging, electronics, additive manufacturing, and more, while scaling our Factory-as-a-Service platform to transform how critical products are built.
- Backed by leading investors including JPMorgan Chase, Valor Equity Partners, Andreessen Horowitz, Founders Fund, 137 Ventures, Lux Capital, T. Rowe Price, and Morgan Stanley, we’re building the future of American manufacturing—and looking for exceptional people to help make it happen.
- If you’re ready to take on the most challenging and rewarding work of your career while helping create American manufacturing jobs for generations to come, you’re exactly who we’re looking for.
- Manage our Microsoft Teams environment day to day.
- Configure, set up, document, and run GCC High Teams meetings so the people on stage never have to think about it.
- Run live AV, hands-on, for all-hands, large team meetings, podcasts, and other company events.
- Own break-fix for our conference rooms, including Logitech, Crestron, Q-SYS, and similar room gear.
- Assist in standing up new conference rooms. Spec equipment, work with vendors, and hand back a room that works.
- Build automation with an AI chatbot such as Serval. Wire it into our real systems so it actually deflects work.
- Write code in PowerShell, Bash, Python, or similar to integrate systems and cut manual work.
- Own ITSM workflows and integrations. Tune queues, forms, and automations so the service desk moves faster.
- Serve as an escalation point for the service desk. Pick up the hard tickets, fix root causes, and write up what you learned.
- Partner with Security, Infrastructure, and DevOps on the systems you touch.
- Degree or coursework in Computer Science, Information Systems, or a related field.
- Prior software engineering work, even at a small scale.
- Experience running IT or AV inside a Microsoft GCC High or other government cloud tenant.
- AV certifications such as Crestron CTS, AVIXA CTS or CTS-I, Q-SYS Level 1/2, Dante Level 1/2, or Shure.
- Live streaming and broadcast experience: OBS, vMix, Wirecast, ATEM, or similar switchers and encoders.
- Networking depth: VLANs, QoS for voice and video, VPN, or Wi-Fi in a campus setting.
- Experience with compliance frameworks such as ISO 27001, SOC 2, NIST 800-171, or CMMC.
- uses AI-assisted tools in our recruiting and hiring processes to help our team work more efficiently. This may include tools that help organize and analyze recruiting data, as well as an AI-powered notetaker that can record and transcribe interviews and help coordinate feedback. These tools support our team and are not used to make hiring decisions. All candidate evaluations and hiring decisions are performed by humans. If an interview will be recorded, you will be notified in advance and may opt out at any time with no impact on your candidacy. Candidate data processed through these tools is subject to the same protections described in our Privacy Policy .
- will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable laws. We do not ask about criminal history on our application, and we do not consider criminal history before making a conditional offer of employment.
- It is the Company’s policy to provide equal employment opportunity for all applicants and employees. The Company does not unlawfully discriminate on the basis of race inclusive of traits historically associated with race (including, but not limited to, hair texture and protective hairstyles, such as braids, locks and twists), color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, transgender status, national origin (including, in California, possession of a drivers license), ancestry, citizenship, age, physical or mental disability, height or weight, medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, exercise of reproductive rights, any other basis protected by local, state, or federal laws, or any combination of the above characteristics. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.