ВенгрияDelivery Analyst (GRC)
1 мес. назад
ВенгрияMiddle
Responsible for executing and delivering operations risk management solutions and ensuring timely and quality delivery of services to customers.
О компании
- is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
- At , we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At , you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
- Learn more at .com or follow us on LinkedIn and Facebook
Обязанности
- Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience.
- Responsible for the timely and quality delivery of the services requested by customers.
- Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams.
- Document and maintain the standard operating procedures for performing the customer specific request.
- Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product.
Будет плюсом
- Amazing communication skills
- Demonstrate effective time management and ability to multi-task in a fast-paced environment
- Experience with GRC and/or analytics tool is a plus
- Experience in a platform-based product/solution is an added advantage.
- #LI-SM1
- #LI-Hybrid
Другое
- As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Operational Risk Management solutions and collaborate with internal teams to get the job done.
- 2-5 years of experience in an internal or external client-facing or consulting role
- Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals.
- Strong passion for Compliance, Vendor management, Information security and/or Risk management field.
- Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment
- Experience in Microsoft Office especially using Microsoft Excel
- Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus.
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
- created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
- Headquartered in New York, has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
- To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy .
- At , we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.
- Recruitment agencies: does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, employees or any other organization location. is not responsible for any fees related to unsolicited resumes