СШАStrategic ABA Practice Partner
1 мес. назад
90k–115k USD / годСШАRemote
Serve as a trusted advisor and operator to ABA practice owners, helping build, operate, and grow high-quality practices through operational, financial, and strategic support.
О компании
- is a rapidly growing healthcare technology company transforming the way ABA practices are built and operated. We partner with ABA providers to help them build thriving, high-quality practices while delivering exceptional care to the families they serve.
- We’ve grown 400% and are approaching profitability, with the backing of General Catalyst and Y Combinator. As we continue to scale, we’re looking for exceptional operators who want to help shape the future of ABA and work directly with the providers building it.
Обязанности
- At Finni, we partner closely with ABA practice owners to help them build, operate, and grow thriving, high-quality practices. We work alongside our providers throughout their journey — from launching and establishing their practice to navigating the day-to-day operational, financial, and strategic challenges that come with scaling.
- In this role, you’ll serve as a trusted advisor and operator to our provider partners. You’ll develop a deep understanding of each practice, identify opportunities to improve performance and unlock growth, and work alongside practice owners to turn those opportunities into action.
- This is a highly collaborative, provider-facing role that sits at the intersection of ABA practice operations, business strategy, and relationship management . You’ll work closely with providers and Finni’s internal teams to bring clarity to complex problems, improve operational performance, and help practices reach their goals.
- The ideal candidate is someone who understands what it actually takes to run and grow an ABA practice and can pair that experience with strong business judgment, analytical thinking, and a genuine desire to help practice owners succeed.
Условия
- Competitive compensation
- 401(k)
- Medical, dental, and vision insurance
- Flexible work schedule
- Paid time off
- Paid holidays
- Opportunity to have a meaningful impact on the growth of a rapidly scaling healthcare company
- Work directly with ABA practice owners and Finni leadership to shape the future of the provider experience
Другое
- 5+ years of experience in ABA or behavioral health, with significant experience leading, operating, or scaling an ABA practice or multiple practices
- Strong understanding of the operational realities of ABA, including clinical operations, staffing, utilization, scheduling, patient growth, retention, compliance, RCM, payer relationships, and reimbursement
- Experience working across multiple locations and/or states is strongly preferred
- Experience partnering directly with BCBAs, clinical leaders, practice owners, or other healthcare providers
- A strong understanding of the relationship between clinical quality, provider capacity, operational performance, and financial outcomes
- Strong understanding of the financial drivers of an ABA practice and what it takes to build a healthy, sustainable business
- Comfortable analyzing financial statements, budgets, revenue, expenses, staffing costs, utilization, margins, and other key business drivers
- Experience owning or contributing to a P&L, budget, or financial performance of a practice or region preferred
- Ability to translate data and financial performance into clear, actionable recommendations
- Understanding of how payer mix, reimbursement, patient volume, staffing, utilization, and retention impact practice performance
- Proven ability to identify operational challenges, determine root causes, and develop practical solutions
- Experience building or improving processes, workflows, systems, and accountability structures
- Experience developing or optimizing staffing models, team structures, and workforce strategies
- Strong understanding of operational KPIs and how to use data to improve performance
- Experience setting and managing performance targets such as growth, retention, utilization, patient access, provider productivity, and NPS
- Experience supporting new practice or market launches and preparing operations for sustainable growth
- Comfortable balancing short-term execution with longer-term operational and strategic priorities
- Strong analytical and critical-thinking skills with the ability to navigate complex, ambiguous problems
- Able to look beyond the immediate issue to identify underlying operational or business drivers
- Comfortable developing actionable roadmaps and working with stakeholders to execute against them
- Experience building new operational functions or creating structure where a mature playbook does not yet exist
- Highly resourceful and willing to roll up your sleeves to get things done
- Exceptional communication and relationship-building skills
- Able to build trust with practice owners and become a credible thought partner on operational and business decisions
- Comfortable communicating with providers through Google Meet, Slack, email, and other communication channels
- Able to explain complex operational or financial concepts clearly and make recommendations without being overly prescriptive
- Genuine interest in helping small business owners build successful practices
- You care deeply about improving healthcare and want to help ABA providers build sustainable practices where they can deliver exceptional care.
- You have real experience running healthcare operations and can move comfortably between strategy and execution. When a practice owner brings you a problem, you’re someone they trust to help figure it out.
- You understand that great clinical care and strong business performance go hand in hand. You’re comfortable looking at the numbers, identifying the levers that matter, and turning insights into action.
- You naturally look for ways to make things work better. You can identify gaps, improve processes, establish accountability, and build systems that allow practices to scale.
- You enjoy working alongside people rather than simply advising from the sidelines. You build strong relationships, communicate proactively, and know how to influence without authority.
- We’re growing quickly, which means things change. You’re comfortable operating without a perfect playbook, figuring things out as you go, and helping build the playbook along the way.
- Build strong, trusted relationships with Finni’s provider partners
- Develop a deep understanding of each practice’s goals, challenges, financial performance, and growth opportunities
- Act as a strategic thought partner to practice owners on operational, financial, and growth decisions
- Proactively identify opportunities to improve practice performance rather than waiting for problems to arise
- Help providers translate their goals into clear, actionable plans and work alongside them to execute
- Analyze practice performance and identify the operational and business levers that can drive growth
- Partner with providers on strategies to improve patient volume, provider utilization, staffing, retention, revenue, and profitability
- Develop and track KPIs that provide visibility into practice health and progress
- Create regular business reviews and presentation decks that clearly communicate performance, opportunities, and recommended actions
- Help providers understand the financial and operational implications of key decisions
- Project manage provider launches and help ensure practices are set up for success from day one
- Partner with providers as they navigate the operational challenges of launching and scaling their practice
- Identify potential roadblocks early and coordinate with internal Finni teams to resolve them
- Continue supporting providers as their practices evolve and scale — not just through launch, but throughout the life of the partnership
- Identify recurring operational challenges and work cross-functionally to develop scalable solutions
- Improve workflows, processes, tools, and systems that make it easier for providers to run their practices
- Use data to identify trends, diagnose issues, and measure the impact of operational improvements
- Help establish clear SLAs, KPIs, and accountability structures across the provider experience
- Partner with Finni leadership to continuously improve how we support practices at scale
- Collaborate closely with teams across Finni, including RCM, credentialing, product, operations, and leadership
- Serve as a bridge between provider needs and internal teams
- Help prioritize and solve issues that require cross-functional coordination
- Work directly with company leadership on strategic initiatives that improve the provider experience and strengthen Finni’s operating model
- Become an expert on Finni’s products, services, and operating model
- Ensure providers have the information, resources, and support they need to be successful
- Help improve provider-facing resources, training, documentation, and self-service tools
- Identify opportunities to make the provider experience more proactive, scalable, and effective