ВеликобританияAccount Manager, EMEA
1 мес. назад
ВеликобританияMiddle
data analysiscampaign management
Manage a portfolio of advertiser relationships in gaming and entertainment sectors, focusing on campaign lifecycle and strategic partnership.
О компании
- Discord plays a uniquely important role in the future of gaming. We're a multi-platform, multi-generational and multi-player platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Обязанности
- Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming adjacent — managing relationships end-to-end from campaign kickoff through renewal
- Analyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goals
- Drive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up your AE partner to close the next investment
- Co-lead client-facing touchpoints, including kickoffs, check-ins, and business reviews — with the confidence to present data and earn the next buy
- Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre-launch QA, pacing, and escalation
- Coordinate mobile and XP measurement setup with MMP and attribution partners (AppsFlyer, Adjust, Singular, Gamesight) and serve as the technical point of contact for attribution
- Maintain accurate Salesforce records — line items, media plans, call notes, and pipeline updates — in partnership with your AE
Будет плюсом
- Existing relationships with major EMEA gaming publishers/studios and leading media agencies
- Experience working with emerging or innovative ad products in a high-growth environment
- Passion for gaming and strong knowledge of the EMEA gaming landscape
- French or Russian language proficiency
- This is an international position in London employed by an international PEO.
- The On Target Earnings (OTE) for this full-time position is £153,600.00 - £172,800.00 + benefits. Our ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
Другое
- Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
- Discord's Advertising Solutions team helps gaming, mobile, and entertainment brands reach one of the most passionate and engaged communities on the internet. Our ad products — including various Quests — are built around action and participation, not passive impressions. We're in an exciting phase of scaling our advertising business, and the AMs on this team aren't just executing campaigns — they're shaping how we show up for advertisers.
- As an Account Manager, you'll own a portfolio of advertiser relationships post-sale and serve as their strategic partner across the full campaign lifecycle. You'll combine data-driven insights, platform expertise, and proactive communication to drive performance, grow investment, and turn first-time advertisers into long-term Discord partners. This person will report to the Director of Account Management.
- 4+ years of experience in digital advertising in an account management, client success, or campaign management role (platform or agency-side)
- Strong analytical skills — you can calculate CPI, ROAS, CPM, and pacing variance accurately, and translate numbers into a clear client narrative
- Demonstrated track record of growing accounts, not just retaining them — you can point to specific upsell or expansion wins
- Experience with performance advertising, mobile gaming, or app install campaigns
- Proficiency with CRM tools (Salesforce preferred), ad platforms, and campaign reporting dashboards, as well as attribution platforms such as Gamesight and MMPs like AppsFlyer, Adjust, or Singular
- Experience with console/XP gaming platforms (e.g. Xbox, PlayStation) and cross-platform title launches is a plus
- Clear, confident communicator — you can run a QBR, write a wrap report that closes the next deal, and manage client expectations under pressure
- Organized and process-driven; you build repeatable systems and flag issues before clients do
- Willingness to travel across EMEA for in-person client meetings and industry events