ЧехияLast Mile Operations Manager
1 мес. назад
ЧехияLeadOnsite
operations managementteam leadershipprocess improvementdelivery management
Manage last mile operations and lead a team to build and optimize a new fulfillment center's delivery processes from scratch.
Обязанности
- As Last Mile Operations Manager, you will lead the last mile operation, managing a team of Area Managers to drive high performance across safety, delivery quality, and productivity.
- You will:
- Own last mile: Drive delivery performance, on-time rates, safety compliance, and labor management
- Lead & develop: Coach, mentor and scale your team of Area Managers, ensuring optimal staffing, skills, and readiness
- Work with cross-functional teams (Transport, OpEx, HR, IT, Automation) to solve live challenges and align resources
- Monitor delivery KPIs, conduct root-cause analyses, and champion a continuous improvement culture
- Support implementation of new processes, tools and routing/dispatch systems across last mile operations
- Drive standardisation, safety compliance and best-practice adoption in a new operational environment
- Support operations during peak periods, weekends and holidays with hands-on problem-solving
- Build an environment with stronger standards, better processes and an engaging, high-energy culture from Day 1
- Drive your team to successful outcomes and help them adopt new ways of working smoothly and consistently
Требования
- 3+ years of experience in last mile, logistics, transport or delivery operations management
- Proven track record of managing teams (50+ people) in fast-paced environments
- Strong analytical mindset, data-driven decision-making and problem-solving approach
- Excellent communication, coordination and leadership skills
- Proficiency in English, and conversational-level Czech
- Availability to work regular business hours, Monday through Friday, with occasional Saturdays to support operational needs
Будет плюсом
- University degree or MBA in a related field
- Experience with Lean, Six Sigma or continuous improvement methodologies
- Experience with routing/dispatch systems, fleet management tools and high-volume delivery operations
Другое
- You'll join at the launch of a new fulfillment center, which means real influence from day one.
- You won't just maintain existing ways of working — you'll help build, shape and establish last mile processes from scratch.
- A new site means new teams, new routing and delivery tech, new habits and a real chance to set the culture the right way from the beginning.
- You'll work at the intersection of leadership, delivery performance, customer experience and continuous improvement.
- You'll collaborate closely with cross-functional teams like Transport, OpEx, HR, IT, and Automation to solve live challenges.
- This is a role for someone who thrives on startup energy, likes dynamic situations, visible impact and building something that will scale.
- Fair reward – You'll get an attractive fixed salary, with no bonus games or politics. Great work deserves clear and fair recognition.
- Good food every day – You can enjoy a free lunch every day, plus fresh fruit and vegetables at work. Because good food fuels good work.
- Extra time off – We know rest matters. In addition to statutory vacation, you can also take extra paid time off by agreement, always with shift planning and operational needs in mind.
- Xtra membership – You'll get free Xtra membership and 10% cashback on all purchases on .cz .
- Sport & wellbeing – Stay active through company sports challenges or a subsidised Multisport card.
- A safe work environment – You'll work in a modern operation with the equipment and support you need to do your job well and safely.
- A team that pulls together – Collaboration matters in last mile operations. You'll be part of a team where people support each other, keep the pace and handle daily operations together.
- Work that matters – Thanks to your work, fresh food reaches thousands of customers on time. Every well-delivered change has a real impact on how the site performs.
- #LI-FK1