СШАCustomer Success Advisor
1 мес. назад
СШАRemote
Customer Success Advisor role at , focused on supporting clients in AI-driven cybersecurity solutions.
О компании
- Most boards and executives are currently flying blind when it comes to cyber risk. They are guessing. At , we’ve built an AI-driven engine that finally gives the C-Suite a clear, quantified, and real-time view of their security posture. We don’t just provide data; we provide certainty . We are a $170M Series C-funded category leader. We don’t play in the mid-market; we operate at the highest levels of global enterprise. Today, we are proud to serve 10% of the Fortune 500 , protecting global icons such as Apple, Netflix, AT&T, Verizon, and Victoria’s Secret . As we scale toward our next chapter, we are looking for high-performers who want to do the best work of their careers at the intersection of AI and Cybersecurity. The Culture Memo: Our Operating System is not a typical corporate environment. We are a high-intensity, mission-driven team. We value builders who want to define a category and work alongside people who are equally committed to excellence. Extreme Ownership: We don’t do "not my job." We hire people who see a gap and own the solution from start to finish. The Elite Standard: We serve the most sophisticated companies on the planet. Our work must be bulletproof. Whether it’s a line of code or a sales deck, we aim for Tier-1 quality every time. Methodology & Rigor: We don’t wing it. From Force Management and MEDDICC in sales to data-driven sprints in engineering, we rely on proven frameworks to stay disciplined and predictable. Radical Candor: We move too f
Требования
- Experience in vulnerability/exposure management, GRC, or a related security domain — vendor-side or practitioner-side.
- Demonstrated ability to communicate technical risk to non-technical/executive audiences.
- Experience managing multi-stakeholder enterprise accounts through organizational change, not just software adoption.
- Empathy with the customer; listening power
- Strong project management skills - super detail-oriented and disciplined
- 5+ years of experience in risk consulting, management consulting, and customer success
- Track record of delivering on customer success metrics
- Confidence in being an advisor to the CXOs of Fortune 500 companies
- Comfort with building, ambiguity, and high growth chaos in a startup environment
- Travel required - 30%