Senior Resource Manager

О компании

• VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named   Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. 
• VML is part of WPP , the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. 
• For more information, please visit     and follow along on LinkedIn  #WeAreVML.
• Where you shine
• This person will support the VML resource management department in areas such as: Providing exceptional service as a reinforcement for the main office receptionist.
• Aiding in the process of coordinating meetings and booking conference rooms.
• Assisting with vendor and purchase order requests.
• Processing timesheets and expense reports for some of VML executive leadership team.
• Handling and supporting additional tasks and projects as needed.
• What your success will look like
• Develops relationships with talent at all levels and works as trusted partner to departmental leadership, making staffing recommendations based on skillset and career aspirations, not just availability
• Maintains knowledge of current and upcoming projects across the agency, building strong relationships with client engagement, Operations, Delivery and new business teams
• Has a pulse on the overall health and happiness of the department, ensuring any talent concerns are escalated to leadership through the appropriate channels
• Alerts capability leads of any potential concerns or issues in meeting key client deliverables due to resourcing and makes recommendations to resolve 
• Leads weekly resourcing meetings, to ensure talent is properly utilized and works to resolve any conflicts or balance workloads.
• When internal options have been exhausted, identifies needs for freelance talent, creates the business case to hire and works with TA to secure the proper temporary support.
• Partners with operations to review monthly utilization reports and share insights and action plan with leadership
• Works with the Talent Acquisition & Human Resources teams to on-board department new hires and freelancers
• Works with project management functions to ensure internal resourcing platforms are maintained
• Overall focus on optimizing talent in balance with constant changes to organizational priorities
• Understands and maintains a knowledge database of team skillsets and career ambitions to be able to properly assign resources and retain top talent
• Is actively working to maintain a balance between agency margin goals, employee’s ability to do their best work all while being a profitable organization
• Actively work with department leads and HR to ensure mobility of talent within the agency and network
• Proactively strategize department staffing needs, identifying peaks/valleys, core competency gaps/redundancies based on client forecasts and trends
• Continuously strategizes new ideas for process improvements and better ways to foster a connected and inclusive creative department culture
• Who you are and what you bring
• 3+ years of resource management experience in advertising/marketing industry 
• Firm grasp of the processes within an agency environment and a love of creating order in the chaos
• Deep understanding of the functional skills and responsibilities of various departmental roles
• Excellent interpersonal communication skills with the ability to motivate and influence across all levels of seniority 
• Comfortable working in an environment of constant change and doing so with a positive attitude 
• Proactive and confident in prioritizing competing demands in a fast-paced environment
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
• WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  
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