Senior Solutions Consultant | Tokyo, Japan (Hybrid)

4 дн. назад

JapanWorldwideSeniorHybrid

Senior Solutions Consultant role at focused on AI product solutions and client engagement in Tokyo with hybrid work format.

Обязанности

As a Senior Solutions Consultant in Japan, you will be trusted to lead complex customer engagements and partner strategically with Sales. You will work across 's full product range, spanning AI translation, Language AI workflows, APIs, and Voice for real-time multilingual communication, with Japanese enterprise customers as your primary focus.
This is a hands-on role. You will work directly with the product, building demos, prototypes, and proof-of-value environments, not only producing materials about it.
You will work in close partnership with Account Executives through the full sales cycle, and with Marketing, Product, and Customer Success to make sure what we promise is what we deliver.
This is a small team, which means the scope for individual impact is unusually large. The team has built a foundation to work from, and there is still plenty that no one has had the capacity to build yet. We are looking for someone who can improve what already exists and create what is missing, and who wants to grow into shaping how Solutions Consulting works here rather than only executing within it.
Own discovery, demos, and solution design on medium to high complexity deals, aligning business value with the product and improving win rates through deep technical discovery, tailored demos, and confident objection handling.
Run pilots and POCs, applying relevant sales methodologies, and contribute meaningfully to deal closure.
Balance multiple deals with minimal oversight while keeping customer satisfaction high.
Own customer communication and the relationship with your counterparts in complex deals, including executive stakeholders, and help build relationships across multiple departments.
Workshop account strategy with your Account Executive, understanding each opportunity in the context of the wider account and identifying where other products fit.
Guide Sales on technical feasibility, solution storytelling, and competitive differentiation.
Represent the Solutions Consulting perspective in internal discussions with Legal, Information Security, Product, and Marketing, and present technical value in accessible ways to both business and technical audiences.
Drive RFI and RFP processes independently.
Coach junior Solutions Consultants on demos, tools, and workflows, and contribute to internal guides, documentation, and training.
Own process improvements that streamline how the team works, identify the root causes behind recurring problems, and share what works so others can repeat it.
Provide structured field feedback to Product and Engineering to improve our solution offering and positioning.

Требования

Native-level Japanese and business-level English are required. Native-level English is not required. Additional language proficiency is an advantage.
5+ years of client-facing technical experience in Solutions Consulting, Solutions Engineering, or Pre-Sales, ideally in enterprise SaaS, AI, CCaaS, language technology, or a comparable environment.
A track record of owning discovery, demos, and solutioning on complex deals, and of contributing directly to whether those deals closed.
A hands-on track record of personally building or configuring customer-facing demos, prototypes, POCs, or proof-of-value environments.
The ability to run several deals at once with minimal oversight.
A strong technical foundation: you are comfortable talking about REST APIs, authentication and SSO frameworks (SAML, OAuth, OpenID Connect, Azure AD), and common SaaS integration patterns. You do not need to write code day to day.
A solid understanding of security and compliance topics, and the confidence to discuss them with IT and legal audiences.
Experience running RFI and RFP processes.
Strong presentation and communication skills, with the ability to adapt to both business and technical audiences.
Curiosity about industry trends and competitive intelligence, and a habit of reflecting on what worked and what did not after a deal.

Условия

Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.
Hybrid work, flexible hours : we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration.
Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to 's growth and rewarding you with a stake in our future.
Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
20 days of annual leave : we value your peace of mind. With 20 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
Competitive benefits : just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.
If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At , it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

Другое

is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust 's Language AI platform for human-like translation, improved writing and real-time voice translation. Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, now has around 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.
Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, is your next destination.
What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.
When we share what it’s like to work at , the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.
What we know for sure is this: being part of means joining a team dedicated to innovation, growth, and well-being. Discover more about life at on LinkedIn , Instagram , and our Blog .
You are welcome at for who you are - we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.