Senior Program Manager, Sales Enablement

2 дн. назад

USASenior

program managementstrategic planningstakeholder management

Design and execute complex global programs to improve sales enablement and go-to-market effectiveness.

Обязанности

Own assigned enablement programs end-to-end - develop the strategy and project plans, set success criteria, manage timelines and milestones, and drive delivery on time and to enablement standards
Diagnose performance gaps for the audiences you support and translate field findings into a multi-faceted strategy that spans curriculum, field, systems, and process - not content alone
Partner closely with your Sales Enablement stakeholders across Curriculum, Field Enablement, Operations, and more to deliver on measurable results and operate as one unified enablement team
Drive relationships with senior stakeholders across Sales, Customer Success, Strategy & Operations, Product Marketing, Legal, People Team, and other GTM partners to negotiate objectives, deliverables, and delivery methods on global programs
Lead cross-functional stakeholder teams to develop and pilot change management programs, and ensure effective adoption at scale
Play a leading role in 's broader GTM transformation, contributing to cross-functional initiatives such as sales methodology, GTM playbooks, tooling, and process enablement that reshape how our go-to-market teams operate at scale
Design and analyze metrics to measure change adoption and business impact; build and pull reports and dashboards (e.g., Salesforce, Tableau/Metabase) and present findings to leadership, iterating on programs to ensure lasting change
Maintain a pulse on regional and segment needs to identify opportunities for new or updated programs; partner with Curriculum and Field teams to integrate workflow changes into ongoing enablement experiences
Tell the impact story - connect program outcomes to seller and CSM productivity and deliver clear read-outs to Sales and CS leadership
Mentor and develop junior Program Management ICs, providing structured feedback on program design and stakeholder management
Demonstrate AI Fluency by designing AI-enhanced program tracking and stakeholder reporting, using AI to synthesize field feedback and build data stories for leadership, and helping define team standards for responsible AI use in program management workflows

Требования

You have 6+ years of experience in program management, change management, sales enablement, strategy & operations, systems design, or a related field, with a track record of measurable adoption outcomes. You thrive at connecting disparate dots and making meaning out of various inputs. 
You have deep expertise in change management and program design, and have managed complex, multi-stakeholder programs across global teams with limited guidance
You are highly data-driven across both quantitative and qualitative inputs - comfortable analyzing business metrics to identify performance gaps and measure impact, as well as running surveys, in-field investigations, and interviews. Experience with tools such as Salesforce and Tableau/Metabase is a plus
You excel at stakeholder and project management, building alignment across cross-functional teams and driving adoption without formal authority
You are a clear and compelling communicator who can simplify complexity, influence senior leaders, and inspire behavior change at scale
You bring familiarity with sales and CS workflows, methodologies, processes, and tools, and understand how they connect to seller productivity and customer value (working knowledge of frameworks such as FETCH and MEDDICC is a plus)
Change management certification such as PROSCI/ADKAR are valued; a project management certification (e.g., PMP) is a plus
values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Условия

Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Employee-focused best in class onboarding
Internal mentor and cross-departmental buddy program
Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with .
#LI-Hybrid
offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

Другое

Our GTM Enablement team plays a critical role in helping ’s Sales and Customer Success teams succeed by equipping them with the right skills, knowledge, and tools at the right time. We partner closely with teams across Sales, Customer Success, Product Marketing, Strategy & Operations and more to ensure enablement programs translate into real performance in the field.
The Program Management team within Sales Enablement is a group of interdisciplinary thinkers leveraging diverse business backgrounds in engineering, education, management consulting, business operations (and more!) to define, manage and measure ’s global go to market motion. We solve complex, systemic challenges that impact go-to-market effectiveness by diagnosing root causes, whether behavioral, skills-based, or structural, and shaping the strategic solutions that resolve them. We partner closely with our Sales Enablement stakeholders across Curriculum, Field Enablement, Operations, and more to deliver on measurable results and operate as one unified enablement team.
As a Senior Program Manager on the Sales Enablement Program Management team, you will design, plan, and execute complex, global, cross-functional programs that change how our Go-to-Market (GTM) teams operate at a systems level. You will own the end-to-end enablement process for the programs and stakeholder relationships you’re responsible for: diagnosing the gap, gathering field evidence, building a multi-faceted strategy (not just a content solution), partnering across teams to deliver the experience, and reporting business impact to Sales and Customer Success leadership.
This is a high-ownership role for someone who moves quickly, thinks strategically and creatively, and is equally comfortable analyzing hard data and reading what’s happening on the ground. You’ll drive adoption at scale with limited guidance, influence senior stakeholders without positional authority, and help shape how the Program Management function operates as it matures. Over time, the work spans segment-aligned program ownership as well as transformative, cross-functional initiatives such as our sales methodology, GTM playbooks, tooling, process and AI enablement.
At , we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
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