Partner Solutions Architect (EMEA)

2 дн. назад

NetherlandsGermanyEuropeRemote

cloud migrationdevopstechnical demospartner enablement

The Partner Solutions Architect supports technical initiatives for partners, ensuring successful onboarding, training, and collaboration to drive partner success.

Обязанности

The Partner Solution Architect (PSA) is a expert who will work closely with ’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

Будет плюсом

Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);
Previous experience using and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
Previous experience with root-cause-analysis, troubleshooting, debugging
 
Why You Should Apply:  
Generous and competitive global and US benefits
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities 
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture

Другое

We are 's in-house product experts. The technical solutions team enables 's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.
 
Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
Participate in periodic joint business planning and review sessions to ensure direct alignment between and Partner technical teams;
Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with internal teams and personnel, helping to bring those concerns to resolution;
Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of features and capabilities;
Collaborate with ’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
Continuously help curate and evolve lead/best practices for platform adoption and success.
Possess a solid technical grounding with hands-on experience of IT Development and/or Operations;
A demonstrable track-record and never-ending passion for learning;
A self-starter, tech-savvy professional with solid business acumen; ability to articulate value from server room to boardroom;
Confident presentation skills;
Must be a current EU resident
Desired hands-on experience in two or more of the following areas: Observability: , Splunk, AppD, New Relic or Dynatrace
Public Cloud: AWS, Azure, GCP, or Alibaba
Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
Config Mgmt: Terraform, Ansible, Puppet, Chef
CI / CD: Jenkins, Gitlab
 
is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, continues to innovate and is well positioned for the long term.
is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Learning Center.
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is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 
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