Sr. Manager, Organization Enablement & Communication

3 дн. назад

USASeniorRemote

Senior Manager role focused on organization enablement and communication in a loyalty-driven company.

О компании

The Sr. Manager, Org Enablement & Communication is a strategic leader reporting to the AVP, Marketing. This role is the architect of organizational change and cultural adoption across . You will identify and shepherd major organizational initiatives, from strategic pivots and new capabilities to global expansion, ensuring they're embedded into how we work, communicated with clarity, and realized with intention. Working closely with ELT and cross-functional leaders, you'll move beyond communications to true change enablement, helping teams adopt new ways of working, embedding new capabilities into our culture, and ensuring evolves intentionally, not by accident. This is a new role at , and you'll have significant latitude in shaping it. You'll assess what's currently in
 
How you will make an impact

Требования

Strategic thinker who sees 2-3 steps ahead—you naturally ask the right questions to prioritize and anticipate impact
Change management savvy. You understand organizational psychology, resistance, and how to create conditions for adoption
Strong communicator who can distill complexity into clarity for diverse audiences
Project continuity mindset—you see things through to completion, not just launch
Data-minded: comfortable using surveys, feedback mechanisms, and metrics to inform strategy
Natural connector who builds credibility and partnerships across all organizational levels—from ELT to individual contributors
Comfortable navigating ambiguity and ambition—you thrive in a fast-moving, values-driven organization

Другое

You will be the architect of organizational change and cultural adoption across .
Work with Leaders to identify emerging organizational initiatives that require thoughtful enablement and cultural adoption, whether that's new team structures, global expansion, or company-wide capability building.
Work with the President, ELT and relevant function heads to develop a comprehensive change and enablement strategy.
Manage change momentum through to adoption, closing loops, measuring impact, and adjusting as needed.
Develop communications that explain not just what is changing, but why it matters to the company, to teams, and to individuals.
You will translate executive vision into clear, cascading communications that drive organizational alignment.
Partner with the President and ELT on all major announcements—organizational shifts, strategic priorities, new initiatives—to ensure consistency, timing, and impact across the organization.
Work with leadership to translate strategy into clear, compelling language that cascades effectively.
Develop and oversee our internal communication cadence (all-hands, newsletters, leadership updates) with strategic intentionality, ensuring every touchpoint reinforces organizational priorities and clarity.
Support the development of onboarding materials and organizational reference materials that help new and existing teammates understand "how works" and our values.
You will set the cultural vision in partnership with leadership and listen deeply to close the gaps between organizational intention and lived experience.
Use listening mechanisms—pulse checks, feedback surveys, office hours—to maintain visibility into our culture and identify areas where we can strengthen employee experience.
Identify gaps between organizational intention and lived experience, and develop strategies to close them with partnership with leadership.
Set the vision for how we foster belonging across all levels and locations.
Partner with and amplify the work of employee committees—DE&I, Wellness, and affinity groups—ensuring they have strategic backing, visibility, and resources to drive meaningful cultural outcomes.
You will be a strategic connector, helping leaders across functions understand how their initiatives fit into the bigger organizational picture.
Work with HR on employee experience strategy, benefits communication, and organizational listening.
Partner with Recruiting on employer brand strategy and candidate experience alignment.
Support stakeholders on launching new capabilities or messaging globally, with an eye to why it matters to teammates and implications for how they work.
Maintain strategic alignment with marketing leadership on brand consistency and ensuring organizational culture reinforces market positioning.
7+ years of experience in organizational development, change management, or internal communications
Demonstrated experience leading organizational change or capability-building initiatives
Experience working cross-functionally with ELT and function leaders on strategic initiatives
Strong writing and communication skills; ability to craft messaging for multiple audiences
Bachelor's degree in organizational development, marketing, change management, communications, HR, business, or related field (or equivalent experience)