BrazilBusiness Operations Manager
4 дн. назад
BrazilLATAMRemote
Manage and streamline business operations for a neuroscience-based health technology company in a remote, fast-paced startup environment.
О компании
- Our client is a neuroscience-based technology company dedicated to revolutionizing health behavior change through a positive, iterative approach to habit formation. Their technology empowers individuals to test-drive evidence-based healthy habits, removing the guesswork and fostering an "unstoppable" mindset where "no fail, only practice and iteration." As a 100% remote team with headquarters on a retreat in the Santa Cruz mountains, Fresh Tri cultivates an inclusive work culture that prioritizes belonging, personal growth, and continuous learning.
Требования
- At least 3 to 5 years of proven experience in business operations or similar roles, with US-based companies, ideally in early-to-mid stage startups.
- Fluent English speaker with exceptional written and verbal communication skills.
- Located in Central America or South America (LATAM) to align with standard US working hours.
- High proficiency with task-management systems (Asana), process tools, and modern remote workspace software (Slack, Google Workspace).
- Experience utilizing AI tools (Claude, Gemini, others) to maximize productivity and workflows.
- Exceptionally proactive, reliable, and comfortable taking ownership in an evolving environment. Strong collaborative mindset and high attention to detail.
Будет плюсом
- Experience in health, wellness, software, or tech industries is a major plus!
- Highly detail-oriented with a proactive drive to resolve blockers and keep team projects on track.
- Candidates without USA startup background will not be considered.
- #LI-NC1
Другое
- Working hours: Monday to Friday, 9 AM to 5 PM PST
- Location: Remote (Latin America / Central Time Zone preferred)
- Opportunity: Full-Time Contract: Contractor (Initial 6-month term with potential for extension/renewal)
- Compensation: $3,200- $3,800 USD per month (commensurate with experience)
- We are seeking an adaptable, proactive, and detail-oriented Business Operations Manager to join our team on a contract basis. In this role, you will serve as the connective tissue across our dynamic team —streamlining workflows, organizing documentation, supporting team culture, and ensuring daily operations run seamlessly.
- The ideal candidate thrives in fast-paced startup environments, possesses high attention to detail, and has prior experience collaborating with US-based teams.
- This role is a direct replacement for a long-standing team member, meaning processes and documentation are well-established for a smooth handover.
- Create, track, and maintain company SOPs, process libraries, and central documentation.
- Manage software subscriptions, tool licenses, and operational renewals.
- Coordinate project workflows, maintain master trackers, follow up on key deliverables/deadlines, surface blockers, and ensure Asana project hygiene.
- Administer vendor contracts, insurance/compliance documents, and critical operational deadlines.
- Support internal communications by preparing meeting agendas, recording notes, and driving action-item follow-through.
- Lead end-to-end recruitment and onboarding processes for new team members.
- Oversee team training compliance by assigning, tracking, and completing required modules.
- Lead virtual team-building initiatives and manage personnel acknowledgments (birthdays, work anniversaries, company milestones).
- Coordinate event planning, including virtual events and complex in-person travel arrangements (flights, rental cars, carpool plans, hotel reservations).
- Provide high-touch support for our user community by resolving support tickets, moderating our app feed, and escalating issues appropriately.
- Potential for legal and/or financial operations support based on team needs.