USAProduct Manager, Wireless
4 дн. назад
USAMiddleHybrid
hardwarefirmwaresoftwarecloud
Foundational Product Manager to own 's entire wireless line including hardware, firmware, software, and cloud management.
Обязанности
- Mornings with the Technical Support Engineering team reviewing support tickets for patterns worth building into observability
- Afternoons with the Wireless team prioritizing the next sprint, evenings with a sales engineer scoping what a hospitality customer needs from localization to close a deal.
- You’re the bridge between customer experience, support, sales, and engineering—writing specs engineering trusts, documentation sales can use, and roadmap narratives that give the company clarity on where wireless is going.
Требования
- You know wireless: how IPSK works, how Radio Resource Management shapes deployment outcomes, how access points behave under load, how Wi-Fi standards evolve, and what IT teams need at 2 a.m. when troubleshooting.
- What matters most is how you work with people. You earn trust across engineering, support, sales, marketing, and operations, and you turn disparate signals—Slack threads, tickets, SE requests, hardware constraints—into a plan everyone believes in.
- You’ve navigated ambiguity before. There’s minimal PM structure at and no onboarding playbook, and you’re excited to build it.
Условия
- The estimated base salary for this role is between $205,000 – $275,000.
- Additionally, this role is eligible to participate in 's equity plan.
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Другое
- We’re looking for a foundational Product Manager to own the most visible part of our network: Wireless.
- This person will own ’s entire wireless line including our wireless operating system end-to-end, encompassing hardware, firmware, software, and cloud management. Those familiar with wireless know that the fixes that matter most rarely stay inside wireless, though; they often mean coordinated changes across the entire stack–access points, switching, routing, and cellular too. is vertically integrated and owns the entire stack— ISP, firewall, routing, SD-WAN, security, wireless, switching, mobile, and power—built so a small engineering team can ship complex features fast to our customers.
- You’ll build the observability platform that makes wireless proactive instead of reactive. Alongside it, you’ll ship the features that make the experience feel effortless—automatic channel and power optimization, seamless roaming, client steering, interference mitigation—and define ’s next revenue bets in Radio Resource Management, localization, and IoT.
- This is one of ’s first dedicated PM hires, reporting to our CTO and cofounder Sunil Varanasi and partnering closely with the Wireless engineering team.
- In the first 30 days, you will: Sit with the Wireless team, join support calls, and read the Slack threads where wireless issues get triaged and lost.
- Map the full lifecycle of a wireless problem—detection, routing, resolution, and where it falls through the cracks.
- Talk to sales engineers about what customers are asking for.
- You have a clear point of view on where observability needs to start.
- By 60 days: The Wireless team has a clear, prioritized roadmap. You and Sales Engineering have a strong feedback loop. Observability v1 has a defined scope: what you’re building, what you’re not, and what success looks like
- By 90 days: Observability v1 is in active development, with a measurable drop in triage time or ticket volume. A phased Radio Resource Management plan is defined. GTM has documentation they trust enough to advertise from.
- The internet runs the world. Every purchase you make, video call you join — it's all packets flowing through networks. But those networks haven't changed for decades. They're brittle, complex, and surprisingly hard to set up in an enterprise space.
- We started to build better networks. We had to build everything from the ground up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, and Reddit rely on to keep their thousands of employees and locations online and productive.
- Our bet is simple: We will all use the internet more than we do today. We have the definitive networking stack to enable businesses to do so as seamlessly and reliably as any modern utility.