Forward Deployed Engineer, Spanish/English

4 дн. назад

180k–320k USD / yearUSARemoteC1

spanishenglish

Work directly with customers building real-time communication and voice AI applications on the platform, combining engineering, architecture, and customer implementation.

Обязанности

Work directly (remotely or on-site when necessary) with customer engineering teams to design and implement real-time applications built on
Design scalable architectures for voice AI, real-time media, and developer platform use cases
Build prototype integrations, reference implementations, and sample applications to accelerate customer development
Help customers navigate SDKs, APIs, infrastructure, and deployment strategies for production systems
Debug and troubleshoot complex technical issues in production environments
Lead technical workshops and architecture sessions with developers and product teams
Translate customer needs into technical insights that inform product and platform development
Partner with Product and Engineering to improve developer experience, documentation, and tooling
Contribute code, examples, or improvements to 's open-source ecosystem when helpful
Act as a trusted advisor helping customers successfully launch and scale applications on

Требования

Strong engineering background with 7+ years of experience in backend or infrastructure engineering
Proficient in one or more programming languages such as Go, Python, Node, Rust, or C++
Comfortable working across APIs, SDKs, distributed systems, and cloud infrastructure
Experience building or integrating developer platforms or real-time systems
Able to quickly understand complex systems and debug issues in real-world environments
Strong communicator who can collaborate directly with customer engineering teams and internal product teams
Comfortable operating in fast-paced, low-process environments where ownership and initiative matter
Excited to work hands-on with customers solving complex technical implementation challenges
Fluent in both Spanish and English (written and spoken), able to work directly with customer teams in either language

Будет плюсом

Experience with WebRTC, real-time media systems, or telephony/SIP infrastructure
Familiarity with voice AI, conversational agents, or AI infrastructure
Experience working in customer-facing engineering roles such as Solutions Engineer, Field Engineer, or Forward Deployed Engineer
Experience contributing to open-source projects or developer ecosystems
Previous experience building with or integrating

Другое

is building the infrastructure layer for the agentic era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe AI agents in production. Founded in 2021, powers voice and agentic AI applications for OpenAI, Salesforce, Spotify, Meta, and tens of thousands of other developers, collectively facilitating billions of calls each year.
is seeking a Forward Deployed Engineer (FDE) to work directly with customers building real-time communication and voice AI applications on the platform.
This role sits at the intersection of engineering, architecture, and customer implementation . Forward Deployed Engineers partner closely with customers to design systems, prototype solutions, and solve complex technical challenges as teams move from experimentation to production.
You'll work alongside customers' engineering teams to help them successfully deploy and scale applications built on — designing architectures, building integrations, debugging production issues, and developing reference implementations that demonstrate best practices.
This role requires fluency in both Spanish and English to support customer engineering teams across Spanish-speaking markets.
This is an ideal role for engineers who enjoy solving real-world problems in real customer environments. You'll collaborate closely with Product and Engineering to surface insights from customer implementations and help shape the future of the platform.
Your mission: make it seamless for developers to build and scale real-time audio, video, and AI applications on .
are obsessed with helping developers succeed
are known as the go-to person for solving tricky technical issues
work hard and can move fast without sacrificing quality
care deeply about polish, detail, and clear communication
are a fast learner, frequently picking up new tools, systems, and skills
An opportunity to build something truly impactful to the world
Contribute to open source alongside world-class engineers
Competitive salary and equity package
Health, dental, and vision benefits
Flexible vacation policy
We are hiring across multiple levels (Forward Deployed Engineer, Senior FDE, and Staff FDE). Compensation will be determined by experience, technical depth, and interview performance.
is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@.io.