BrazilVP, Solution Architecture
2 дн. назад
BrazilLATAMC-level
Lead and transform 's global Solution Architecture organization focused on implementing and scaling complex commerce operations.
О компании
- Solution Architecture at is a global implementation organization responsible for helping enterprise customers design, implement, and scale their commerce operations on the platform.
- The team brings together highly experienced technical professionals across four regions and plays a critical role in implementation quality, customer onboarding, and Time to Revenue.
- The next phase for the organization is about scale. We are evolving from a model centered primarily on individual project allocation to one where Solution Architecture creates the standards, mechanisms, knowledge, and capabilities that improve implementation outcomes across the entire customer portfolio.
- This role will lead that transformation while continuing to develop a strong technical organization, strengthen regional leadership, and create an environment where highly talented individuals operate as a truly global team.
Обязанности
- We are looking for a VP of Solution Architecture to lead and transform ’s global Solution Architecture organization.
- At , Solution Architecture is primarily an implementation organization. The team is responsible for helping enterprise customers successfully implement and scale complex B2B and B2C commerce operations on the platform.
- Reporting directly to the Chief Revenue Officer, you will lead the global SA discipline across North America, Brazil, Latin America, and Europe. Your mandate is to evolve the organization from a project-based delivery model into a scalable onboarding function that improves implementation outcomes, accelerates Time to Revenue, and raises the quality and consistency of commerce implementations across the full customer portfolio.
- This is a transformation role. You will combine executive leadership, deep implementation experience, technical credibility, strong people management, and the ability to operate effectively in high-pressure customer situations.
- Your responsibilities will include:
- Define and lead the global strategy for Solution Architecture, transforming the function to support implementation and onboarding outcomes across the full customer portfolio.
- Own implementation performance, including implementation time, quality of delivery, backlog loss, and their impact on Time to Revenue.
- Use AI as a core lever to redesign processes, knowledge-sharing, tooling, and ways of working across the organization.
- Build mechanisms, standards, and capabilities that enable customers and systems integrators to implement successfully at scale.
- Lead and develop regional SA leaders and Individual Contributors, and build a high-performing, collaborative global organization that consistently raises its technical and execution standards.
- Establish scalable playbooks, architecture standards, operating mechanisms, and best practices that improve consistency and quality across complex commerce implementations.
- Serve as a senior executive escalation point for critical implementations, navigating difficult customer situations and high-stakes conversations with senior stakeholders.
- Build trusted relationships with CEOs, CIOs, CTOs, Enterprise Architects, and other senior customer leaders, representing with credibility in both strategic and deeply technical discussions.
- Partner closely with Product, Engineering, Customer Success, Sales, and other functions to improve the end-to-end onboarding experience and customer outcomes.
- This role requires frequent international travel and regular presence with customers, regional teams, and strategic stakeholders. Whenever not traveling, you are required to attend the São Paulo office four days a week, from Monday to Thursday, with remote work on Fridays.
Требования
- You have 15+ years of experience across Solution Architecture, Professional Services, Enterprise Architecture, digital transformation, or similar customer-facing technical organizations.
- You have significant leadership experience managing and developing senior technical teams and leaders, ideally across multiple regions, and have already operated successfully in a senior leadership role such as Director, VP, or equivalent.
- You have a strong track record leading organizational transformation and building scalable operating models.
- You have deep experience with complex enterprise implementations and strong knowledge of architecture, systems integration, APIs, cloud platforms, and modern technology ecosystems.
- You have demonstrated experience using AI to transform technical organizations, improve efficiency, strengthen solution quality, and accelerate customer outcomes.
- You have significant experience leading or operating across international markets, with exposure to the United States, Europe, and Latin America.
- You combine strong technical credibility with exceptional executive presence and are comfortable handling difficult, high-pressure conversations with CEOs, CIOs, CTOs, Enterprise Architects, and other senior stakeholders.
- You are a strong people leader who can develop leaders and Individual Contributors, raise the performance bar, build motivation, and create a culture of collaboration and shared accountability.
- You have experience working with systems integrators and understand how to influence external delivery ecosystems through standards, enablement, and scalable mechanisms.
- You are customer-obsessed, commercially minded, pragmatic, and comfortable moving between executive strategy and hands-on operational execution.
- You are fluent in English and Portuguese, comfortable operating in a global environment, and available for frequent international travel.
Условия
- You’ll be entitled to a comprehensive benefits package, including:
- SulAmérica Health coverage
- Dental Plan (Sulamerica Odonto)
- Life and travel insurance
- Meal allowance with Flash card (R$ 1,137 / month)
- Friday in Focus: dedicated Friday afternoons for personal development and well-being
- Transportation Allowance (optional)
- Totalpass (optional)
- + many more!
Другое
- Significant experience with enterprise commerce, e-commerce platforms, or complex B2B and B2C digital commerce ecosystems.
- Strong understanding of composable commerce, MACH architecture, and emerging AI-enabled commerce technologies.
- Exposure to and knowledge about the platform.
- Spanish proficiency.
- Experience in high-growth or fast-changing technology companies.
- An entrepreneurial background, including previous experience as a founder or business owner.