CyprusКомпания не указана
1st Line Support Engineer
3 дн. назад
CyprusMiddleOnsiteC1
jiragoogle workspacemicrosoft 365macoswindowsvpndnspowershell
We are hiring an experienced 1st Line Support Engineer to join an internal IT team in a fast-growing fintech environment based in Limassol, Cyprus.
Responsibilities
- Provide first-line IT support via Jira Service Management
- Support laptops, mobile devices, VPN, printers, meeting-room and office equipment
- Troubleshoot Wi-Fi, LAN, internet connectivity, DNS and basic network issues
- Administer Google Workspace, user accounts, licences and access
- Support onboarding, offboarding and role changes
- Manage IT assets and coordinate equipment purchases
- Work with local IT vendors and service providers
- Escalate complex issues and improve support processes
Requirements
- 2+ years in IT Support / Service Desk
- Experience with ITSM tools (Jira, ServiceNow, Freshservice, etc.)
- Experience with Google Workspace or Microsoft 365
- Strong macOS and/or Windows knowledge
- Understanding of Wi-Fi, LAN, VPN, DNS and network troubleshooting
- Strong communication and problem-solving skills
- Strong English and Russian
Nice to have
- Experience with MDM, EDR or endpoint management
- IAM, SSO or SaaS administration
- Basic administration of switches, routers, access points or firewalls
- Scripting or automation: PowerShell, Bash, Python, APIs or low-code tools
- Experience in fintech, payments or another regulated environment
- Knowledge of PCI DSS or ISO 27001
Conditions
- Fast-growing fintech environment
- High ownership & real impact
- International team & modern office
- €3500 net salary
- Work in Limassol