United Kingdom
EuropeDelivery Lead
2 нед. назад
United KingdomEuropeLeadHybrid
Lead the successful delivery of strategic business, operational and technology initiatives across , working cross-functionally with business, operations, product and technology teams.
О компании
- We’re the Group – home to , Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. &n
Обязанности
- Lead the end-to-end delivery of multiple concurrent business, operational and technology projects of varying size and complexity
- Partner with stakeholders across the business, Operations, Product and Technology teams to shape delivery plans and ensure successful execution
- Facilitate effective decision-making by bringing together the right stakeholders, presenting delivery options and trade-offs, and driving alignment across teams
- Deliver operational change initiatives that improve business processes, efficiency and ways of working alongside strategic technology programmes
- Establish and maintain appropriate planning and governance, facilitating working groups and, where appropriate, Steering Committees throughout the project lifecycle
- Build and maintain strong stakeholder relationships, aligning priorities, influencing outcomes and ensuring effective communication throughout delivery
- Identify, manage and communicate project risks, issues, dependencies and delivery trade-offs
- Produce accurate delivery reporting and portfolio updates, providing transparency of progress, risks and milestones
- Remove blockers and facilitate collaboration across cross-functional teams to enable successful delivery
- Manage assigned initiatives, adapting plans to changing priorities while providing accurate forecasting and progress information to support portfolio planning.
- Apply the most appropriate delivery methodology (Agile, Waterfall or Hybrid) based on the needs of each initiative
- Support organisational change by embedding effective delivery practices and helping teams successfully adopt new ways of working.
- Drive continuous improvement by identifying opportunities to improve operational processes, delivery practices, governance and team effectiveness
- Champion Delivery standards, governance and best practices across the wider business
Требования
- Proven experience leading the delivery of multiple complex business and technology projects
- Strong knowledge of Agile, Waterfall and Hybrid delivery methodologies, with the ability to apply the most appropriate approach
- Excellent stakeholder management skills, with the ability to build trusted relationships across all levels of the organisation
- Strong planning, organisation and prioritisation skills, with experience managing multiple competing priorities
- Experience managing project risks, dependencies, governance and reporting
- Excellent communication and facilitation skills, with the ability to tailor communication for different audiences
- Experience working closely with Product, Engineering and cross-functional business teams and C Suite stake holders
- Demonstrated ability to influence without direct authority and drive collaboration across teams
- Comfortable working in a fast-paced, evolving environment with ambiguity and changing priorities
- Experience using project management and collaboration tools such as Jira, Confluence, Asana or similar
- Proven experience delivering both technology and operational/business change initiatives
- Experience working with operational business functions to improve processes, implement change and deliver measurable business outcomes
- Experience delivering projects within an eCommerce or digital business
- Experience delivering both business change and technology transformation initiatives
- Experience supporting organisational change and continuous improvement initiatives
- Experience with all parts of a business including the Operations area
Как откликнуться
- Stage 1: Recruiter screening call.
- Stage 2: Interview with a member of the hiring team, assessing role and culture fit.
- Final stage: Interview with the Hiring Manager, assessing project management and technical competence.
- Offer! 🎉