Global Payroll Implementation Specialist EMEA/LATAM

4 дн. назад

South AmericaWorldwideRemote

Responsible for technically implementing multiple new customers onto the Global Payroll solution platform with accuracy and timeliness.

Обязанности

Serve as a primary point of contact for Payroll customers to set up and provide an accurate and seamless transition of their payroll requirements to ’s Payroll products and services.
Analyze customers’ payroll needs and provide appropriate recommendations.
Direct and manage the implementation of new customers from the start of the relationship, including: Obtaining all required customer and employee’s payroll data information for new customer payroll set-ups per legal entity.
Configuration of ’s Global Payroll system on a customer by customer basis.
Coordination of parallel payroll runs and reconciliation of wage-based taxes .
Verify payroll and tax set up is compliant with statutory regulations.
Coordination and communication of payroll Go-Live.
Handing over an accurate payroll to our Payroll Operations team.
Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion.
Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates.
Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs.
Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues.
Maintain confidentiality of all customer and employee information.
Help in the creation and maintenance of the process documentation.
Work with internal teams to improve our platform, completing UAT Testing through shipping

Требования

Several years of Global Payroll Implementation Experience with statutory tax regulations and payroll processing knowledge.
Several years of Global Payroll Technical Implementation set-up experience, on local payroll software.
Excellent understanding of end-to-end Global Payroll and HR processes.
Work experience in payroll operations and statutory requirements.
Experience in accounting reconciliations.
Excellent data management skills with high accuracy and attention to detail.
Experienced in handling multiple projects with multiple stakeholders.
An analytical mindset with great problem-solving abilities.
A technical aptitude with computer literacy, data analysis and critical thinking.
Ability to succeed in a fast-paced, international work environment with a passion for making an impact.
Team player with the ability to work independently, autonomously and take ownership and responsibility of tasks and requests.
A Customer-Care oriented mind set and ability to build client relationships.
Is a productivity geek and will constantly think of ways to improve and speed up their work through automations.
Proficient in using Google Sheets or Excel.
Ability to work within a MacBook Pro environment
You understand the need and idea to work largely asynchronously .
You write and speak fluent English.
It's not required to have experience working remotely, but is considered a plus.
Not required but is considered a plus if you have a working knowledge of: Notion, Slack, Zendesk, and Salesforce.
Not required but is considered a plus if you have working knowledge of DACH payroll software.

Условия

work from anywhere
flexible paid time off
flexible working hours (we are  async )
16 weeks paid parental leave
budget towards co-working spaces, learning and wellness (including gym memberships)
mental health support services
stock options
home office budget & IT equipment

Как откликнуться

(async) Profile review
Interview with recruiter & skills assessment
Interview with Global Payroll Implementation team member(s)
Interview with Director, Global Payroll Implementation & Experience
Interview with Bar Raiser
Prior employment verification check(s)
(async) Offer
#LI-DNP
's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At , we foster internal mobility as a key element of our culture of employee gr
Please fill out the form below and upload your CV with a PDF format.
We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at .
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At , we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about 's AI guidelines check see  here .  Please note we accept applications on an ongoing basis.

Другое

This is an exciting time to join and make a personal difference in the global employment space as a Global Payroll Implementation Specialist , joining our Global Payroll Implementation team. In your role, you will be technically implementing multiple new customers of all sizes onto our Global Payroll solution platform with accuracy and within agreed timescales.
You will be reporting to the Manager, Global Payroll Implementations .
You'll report to: Manager, Global Payroll Implementations
Direct reports: None
Team: Global Payroll Experience & Implementations
Location : For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; LATAM Region
Start date: ASAP
We work async at which means you can plan your schedule around your life (and not around meetings). Read more at .com/async .
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!