Solutions Engineer - Milan

5 дн. назад

ItalyEuropeOnsite

Technical and strategic partner supporting sales and engineering teams to deliver solutions at .

О компании

is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR , with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter A
We lean in: ownership over titles, outcomes over intentions.
We fight for excellence: high standards, direct, ego-free feedback.
We grow together: as a team and with our customers.
Mission before ego. Everyone contributes. No one coasts.
If you’re driven by impact, pace, and raising the bar. This is the place.

Обязанности

As a Solutions Engineer at , you’ll act as a technical and strategic partner to our sales team, engineering team and prospective clients. You’ll help customers understand how ’s solutions solve their most complex technical challenges, lead technical discovery, create custom demonstrations, and support the end-to-end sales process.
This role is ideal for someone with strong technical expertise, excellent communication skills, and a passion for working with customers to drive value. Your work will directly influence ’s growth and customer satisfaction.
Lead technical discovery discussions to understand customer pain points, use cases, and requirements.
Collaborate with our Legal Engineers to create demos and proof-of-concepts that clearly illustrate how ’s solutions address customer challenges and create value.
Facilitate technical workshops and proof-of-value sessions.
Respond to technical questions, security concerns, RFI/RFP responses, and implementation feasibility discussions.
Act as a trusted advisor and technical liaison throughout the sales cycle from early engagement to contract negotiation.
Design and propose scalable technical solutions based on customer needs and ’s product capabilities.
Translate complex requirements into clear architecture diagrams, implementation roadmaps, and proposal documentation.
Collaborate with Product and Engineering to validate feasibility, share customer feedback, and influence roadmap priorities.
Partner with Go-to-Market teams to shape deal strategy and shape technical strategy early in the sales process.
Support onboarding of technical sales content (demos and demo scripts, battlecards, case studies) that improve sales efficiency.
Work closely with Technical Delivery and Customer Success to ensure smooth transition from pre-sale to implementation.

Требования

Bachelor’s degree in Computer Science, Engineering, or a related technical discipline (or equivalent experience).
5+ years of experience in technical pre-sales, solutions engineering, sales engineering, or a customer-facing technical role (preferably B2B).
Experienced with having technical delivery discussions, responding technical questions coming from clients.
Experience delivering technical presentations and demos to both technical and business decision-makers.
Strong communication skills with the ability to explain complex technical topics clearly.

Другое

At , we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.