USACommunity Manager
4 дн. назад
90k–100k USD / yearUSAOnsite
Lead community engagement and growth for 's entertainment platform leveraging AI-driven content discovery.
О компании
- is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC’s such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into CandyJarTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.
- Autonomous
- Bring solutions instead of problems
- Data driven
- Quick to action
- A high functioning workaholic
- Looking for exponential career growth
- Have lots of fun building a generational AI x Entertainment company
Другое
- Designing and executing engagement initiatives
- Driving participation in in-app book communities
- Coordinating moderators so campaigns and content are aligned with strategy and executed consistently
- Acting as a brand presence in select community spaces
- Ideate and execute community initiatives that drive engagement and retention
- Grow in-app communities membership and increase participation in book discussions.
- Develop and execute strategies that build anticipation and spark conversations around our upcoming stories.
- Test organic growth initiatives (e.g. reviews drivers, sharing competitions)
- Recruit and activate in-app community super users
- Monitor engagement metrics and community feedback to understand what excites and motivates our users. Use these insights to refine community strategies and initiatives, ensuring continuous growth and engagement
- Organize virtual events such as author interviews, book club meetings, and reading challenges to keep the community engaged and connected with our stories and authors.
- Coordinate promotion of events and initiatives across CRM, in-app communities, and social channels
- Align moderators on campaign goals, timelines, and messaging
- Act as the primary point of contact for community moderators
- Coordinate content calendars, initiatives, and campaign execution with moderators
- Keep moderators informed, aligned, and engaged
- Manage weekly community push notification creation and scheduling in collaboration with moderators
- Represent established brand voices (e.g. “Galatea Sophie,” “CandyJar Leah”) in light-touch engagement contexts. Build trust and familiarity with community members and be part of the conversation.
- 1+ years of experience with customer service or community, and social media
- You are a book lover at heart, with an understanding of bookish communities
- You are an active member of multiple online communities
- Experience being creative, strategic, and analytical, when crafting compelling initiatives and content and measuring their impact
- Strong communication skills, empathy, and cultural sensitivity to connect with our diverse audience and to collaborate with cross-functional team