IT Workplace - Internship

Другое

• Our growth is driving us to strengthen our IT Support team to handle increasing operational demands and improve the efficiency of our internal support services . Your mission will be to support daily IT operations and assist with hardware preparation and user support in order to ensure a smooth and efficient working environment for all Company teams .
• We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.
• You will be part of a team of 3 people , working closely together on daily support tasks, onboarding/offboarding processes, and workstation management. The team is organized with members dedicated to support tickets and user assistance , as well as workstation and hardware management .
• You will collaborate with all internal teams and contribute to ongoing projects such as office setup and IT infrastructure deployment across our Paris locations .
• Manager information : Julien Larivière
• ● Prepare and configure new computers (PC & Mac) for employees
• ● Refurbish and maintain  existing hardware and equipment
• ● Respond to  IT support tickets via Helpdesk tools (Jira, etc.)
• ● Assist with  onboarding and offboarding processes
• ● Support the  installation of new office spaces (screens, network, meeting rooms)
• ● Help manage and track  IT equipment and inventory
• ● Provide  day-to-day technical support to internal teams
• ● Contribute to improving  Helpdesk processes and efficiency
• ● Currently studying in IT, Computer Science , or a related field (post-bac or higher)
• ● First experience or strong interest in IT support or hardware maintenance
• ● Basic knowledge of computer setup and troubleshooting (PC & Mac)
• ● Familiarity with ticketing tools such as Jira or Helpdesk systems is a plus
• ● Interest in IT operations and user support environments
• ● Autonomy and ability to take initiative
• ● Strong curiosity and willingness to learn
• ● Hands-on mindset with a problem-solving approach
• ● Motivation and interest in IT support roles
• ● Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
• ● Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
• ● Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Company is committed to supporting Scalers in maintaining a balanced life.
• ● International environment: With dozens of nationalities, Company offers a stimulating environment where English is as widely spoken as French.
• ● Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.
• 🚀 Why join the Company adventure ?
• ✔ A rich and diverse product offering: Company offers over 100 public cloud products in IaaS, PaaS, and AI. ✔ A cutting-edge technical environment: Company provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges. ✔ Commitment to responsible cloud: Company is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.
• 🔜 THE NEXT STEPS …
• ● HR screening call  with a member of the Talent Acquisition team (30 min)
• ● Interview with Julien Larivière to discuss your  background and motivation (45 min)
• ● Technical discussion to assess your IT support knowledge and practical skills (45 min)
• ● Visit of our offices and  introduction to your future colleagues