Demo Environment Operations Manager

5 дн. назад

USASeniorRemote

Manage demo environment operations for a leading AI security startup.

Обязанности

Directly manage, mentor, and evaluate the team of Demo Engineers, fostering a supportive environment.
Monitor bandwidth, assign incoming work, and ensure engineers have the tools, guidance, and backing necessary to complete tasks successfully.
Develop and refine best practices, standards, and guidelines for demo environment creation, maintenance, and scenario lifecycle.
Track operational metrics (ticket volume, fulfillment times, request types) to identify common pain points and continuously optimize operations.
Partner closely with Product teams to define long-term demo roadmap and strategy while leveraging deep technical expertise to evaluate feasibility, drive innovative demo capabilities, and architect scalable solutions.
Collaborate with Product Engineering, Sales Engineering, Product Marketing, and Executive Leadership to define deliverables and timelines for critical demonstrations.
Actively pick up and resolve demo requests alongside the team, fulfilling senior engineering responsibilities as needed.
Design, build, script, and configure demo environments, sample datasets, and cross-product integrations.
Work with cross-functional teams to develop and lead escalations when required.
Compensation + Benefits  
Compensation for this full-time position includes base salary + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
The US base salary range for this full-time position is listed below.
Applicants must have the legal right to work in the country where the position is based,  without the need for visa sponsorship. This role does not offer visa sponsorship .
is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 
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Требования

3 years of experience leading technical teams or managing technical operations, ideally within Sales Engineering, Technical Support, or DevOps environments.
5 years of hands-on experience with cloud platforms (AWS, GCP, Azure), API integrations, containerization (Docker, Kubernetes), and modern web stacks.
Experience with scripting (Python, Bash, JavaScript) for environment setup and automated testing.
Experience leading cross-functional delivery teams for corporate events, product launches, or software releases.

Будет плюсом

Proven ability to balance leadership/administrative duties with hands-on technical contribution as a working manager without losing momentum on either front.
Advanced experience managing, configuring, and optimizing workflows in Jira / Jira Service Management.
Dedication to empowering team members and supporting their day-to-day well-being and career progression.
Strong composure and organizational skills when juggling competing priorities during crunch periods around key events.
Exceptional verbal and written communication skills across technical and executive stakeholders.
About the job: The Demo Environment Operations Manager is a hybrid leadership role designed to lead projects and initiatives and drive operational efficiency in the Demonstration Environment. Functioning as a true working manager, this individual balances people management and strategic project delivery with hands-on engineering duties.
In this role, you will lead the overall team of Demo Engineers, oversee day-to-day tasks, drive large-scale event delivery initiatives, and work directly alongside your team to build, troubleshoot, and maintain demonstration environments for global sales and marketing efforts.

Другое

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google , meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.
Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At , you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!