USAOn-site Hiring Event for Member Care Specialists
1 нед. назад
20–23 USD / hourUSAJuniorOnsite
Hiring Customer Support Specialists for healthcare benefits member care in Buffalo on-site.
О компании
- is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit .com .
- Headquartered in Buffalo, NY with offices in New York City and Buffalo, is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.
Будет плюсом
- Fast-paced call center experience
- Previous claims experience and/or medical billing experience
Другое
- We exist for workers and their employers -- who are the backbone of our economy. That is where comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.
- is having an on-site hiring event to fill multiple Member Care Specialist positions!
- Date/Time: Wednesday, September 16, 2026 at 4:00 pm to 7:00 pm.
- Location: Our Buffalo office at Fairmont Creamery 199 Scott Street Buffalo, NY 14204
- We’ll be conducting our entire recruiting process on-site , including a brief assessment , so come prepared to interview and showcase your skills!
- Apply early so our team can review your application and reach out before the event.
- Please note: candidates may be asked to complete a short assessment as part of the process .
- No time to apply? No problem! Just bring your resume and stop by — walk-ins are welcome.
- Prior customer service experience in health insurance is a plus but not required as we provide a paid training program scheduled to start Monday, October 19, 2026, Monday to Friday in the Buffalo office.
- A career in healthcare needs to begin somewhere and we believe this is a great place to kick it off (and grow) with an hourly rate starting at $20 (up to $23 depending on prior experience).
- Supporting members and health care providers on inquiries
- Researching and solving complex problems
- Educating members and health care providers on benefits and navigation of our site
- Disrupting the healthcare system
- you might be our next Member Care Specialist!
- Accept inbound calls from members and providers on inquiries pertaining to benefits, eligibility, and claims
- Research complex inquiries by use of tools, documentation, and outbound calls
- Educate members and providers on the benefits and navigation of site, tools, and applications
- Document all interactions and ensure proper processes/procedures are followed and follow-up action is taken
- De-escalate calls when necessary
- Address first-level complaints and provide assistance on appeals as needed;
- High school diploma or GED
- Some computer skills
- Familiarity with the Microsoft operating system and their suite of applications (Outlook, Word, Excel)
- And can quickly learn other proprietary computer systems
- Ability to communicate professionally, both written and verbal
- Attention to detail
- Problem-solving skills
- This role is in-person, located in our downtown Buffalo, NY office