Prompting and Context Engineer

5 дн. назад

100k–150k USD / yearUSARemote

large language modelsprompt engineeringcontext management

Responsible for developing and managing prompts and context strategies for large language models in an AI-driven customer experience platform.

Обязанности

You will be responsible for developing optimal prompts and context management strategies for a variety of tasks involving large language models (LLMs) for our platform with a focus on subagents. This includes reviewing conversations with our Superhumans and reviewing feedback in order to edit and author complex, dynamic prompts within our dialogue platform and create new agentic workflows for before, after, and during our AI agents conversations. You will also document your work and teach others within the company. As the landscape evolves and the company grows, we expect this role to adapt accordingly. We're looking for someone who is eager to grow with us, become the company expert in this area, and proactively lead initiatives once up to speed. We are especially focused on candidates wi

Условия

Remote-first, fast-moving culture with ownership, autonomy, and impact from day one
Fine-tune your AI-whispering skills with real-world impact
Work at the intersection of AI research, infrastructure, and real-time human-AI interaction
Design for a product that lives at the intersection of visual design, voice, motion, and intelligence
The salary range for this position is $100,000 to $150,000. The compensation package for this position also includes stock options and company-paid benefits. 's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. The hiring manager will share more details about the full compensation package and benefits as you move through the process.
We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are passionate about learning and excited about what we are doing, then we want to hear from you!
[Please note that all legitimate communication from will come only from email addresses ending in @ .com . We will never ask for payment, financial information, or personal details outside of our official application process. If you receive a suspicious message, please disregard it and alert us at careers@.com ]
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment - all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Другое

This is a fully remote opportunity but is preferred to be worked from the Eastern or Central time zones.
We are creating a new category of enterprise software: Autonomous Customer Experience. Our platform deploys Superhumans , go-to-market teammates with a face, a voice, and a GTM brain that serve the buyer across the entire journey with one continuous memory. They engage, demo, onboard, and support in the moments no company could ever staff, so the handoffs disappear and growth stops leaking.
Join us as we define the category and build the platform that powers the next generation of revenue teams. When the buyer wins, the company wins. Every1 Wins.
Design the architecture for specialized subagents operating within a live customer conversation, including technical Q&A, product and pricing expertise, discovery, objection handling, demo selection, account research, compliance, and action execution
Build routing and delegation systems that determine when to answer directly, invoke a subagent, run specialists in parallel, ask a clarifying question, use a tool, escalate to a human, or decline an unsafe action
Define contracts between the primary conversational agent and its subagents: inputs, context boundaries, structured outputs, confidence, evidence, latency budgets, cancellation behavior, and failure handling
Master Our Dialogue Platform: Become an expert, answer questions, and train others on prompting both within and outside of our platform
Train our Superhumans: Use prompting, RAG knowledge-base creation, and fine-tuning to enhance our AI capabilities
Prototype development: Create small-scale prototypes and ai-assisted coding to test complex prompting and data workflows
Multi-media prompting: Develop prompting strategies and workflows that include various types of media (images, video, etc.), with a focus on LLMs and text embedding models
3-5 years of relevant experience in AI, LLMs, natural language processing, conversation design, or related fields
Exceptional Communication Skills: Ability to quickly produce impeccable write-ups or slideshows documenting your work and educating others
Mastery of LLM Prompting: Strong experience with LLM prompting, particularly with OpenAI and Anthropic models. This includes hands-on experience with APIs and mastery over prompt parameters and components—not just using ChatGPT or Claude
Basic Coding Skills: Proficiency with quick prototyping and iteration. Comfort with interacting with APIs and incorporating them into your prototypes
Additional Skills: Copywriting, data science, and software engineering skills are a plus