Subscription Services Representative (Renewals) - France

6 дн. назад

FranceEuropeOnsite

contract managementpipeline managementcustomer retentionrevenue retention

Own and manage subscription renewals to drive revenue retention and customer retention for the France territory.

Обязанности

As our first onsite Subscription Services Representative based in Paris, you will own the renewals engine for France, our strong revenue-generating region in EMEA.
In this role, you will:
Own a large, strategic renewal territory representing one of the most significant revenue streams in EMEA
Act as the central point of coordination for subscription and maintenance renewals
Partner closely with Account Executives, Channel Partners, Finance, Deal Desk, Support, and Systems Engineering teams
Drive customer retention, recurring revenue, and expansion opportunities
Help establish and grow Everpure's local renewals presence in France
Play a visible role in a fast-growing, high-impact organization where your work directly influences business results

Требования

Business Fluent English/French (written and spoken)

Будет плюсом

Experience within enterprise software, infrastructure, storage, cloud, cybersecurity, or technology organizations
Experience working in a channel or partner-led sales environment
Experience managing installed base or recurring revenue portfolios
Knowledge of reporting, analytics, or data management tools
Bachelor's degree or equivalent experience

Другое

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
Own and manage the full renewal lifecycle for the France territory
Drive on-time contract renewals and recurring revenue retention
Maintain a healthy and predictable renewal pipeline
Develop territory-level renewal strategies and execution plans
Identify and mitigate renewal risks before they impact revenue
Identify upsell, expansion, and co-term opportunities during the renewal process
Partner with Account Executives to position growth opportunities
Leverage installed base data to uncover additional revenue potential
Support initiatives that improve customer retention and long-term value
Coordinate renewal activities across Finance, Deal Desk, Support, Sales, and Customer Operations
Navigate complex internal processes to ensure smooth deal execution
Research historical transactions and contract details to support renewal strategies
Resolve issues that could delay bookings or customer outcomes
Work closely with channel partners to progress renewal opportunities
Influence renewal outcomes through Everpure's partner-led sales model
Build trusted relationships with key stakeholders across the partner ecosystem
Support proactive renewal planning and engagement activities
Track and manage all renewal activity within
Maintain accurate pipeline, forecasting, and territory data
Review installed base and renewal reports regularly
Provide visibility into upcoming risks and opportunities
Ensure a seamless quote-to-cash experience
Resolve contract-related issues quickly and effectively
Maintain a high level of responsiveness and professionalism
Deliver a positive experience for customers, partners, and internal stakeholders
Experience in renewals, subscription sales, maintenance contracts, customer retention, or recurring revenue environments
Experience managing a territory, book of business, or revenue pipeline
SDR or inside sales experience with meaningful renewals exposure will also be considered
Proven ability to manage multiple opportunities simultaneously
Experience working with
Strong numerical and analytical skills
Ability to interpret reports, data, and business metrics
Comfortable managing forecasts and pipeline reporting
Experience with Google Sheets, Excel, or similar tools
Strong stakeholder management and communication skills
Experience working across multiple functions and teams
Ability to influence outcomes without direct authority
Team-oriented approach with a willingness to support others
Excellent time management and prioritization skills
Strong follow-through and execution discipline
Ability to manage a high-volume workload with accuracy
Detail-oriented approach to contracts, data, and reporting
Coachable and eager to learn
Comfortable operating in a fast-paced environment
Able to adapt quickly to changing priorities
Proactive in identifying opportunities for improvement
Takes ownership and accountability for results
This role is based in Paris, France
Hybrid work model with a minimum of three days per week in the office (subject to change)
In-office attendance is expected in accordance with Everpure policies, except during approved PTO, business travel, or other approved leave
#LI-ONSITE
 
Innovation : We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
Team : We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out for more information.
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@.com if you’re invited to an interview.
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.