USAPartner Solutions Engineer
5 дн. назад
USA
pre-salessolution designtechnical enablement
Serve as a technical bridge enabling partners and driving partner-led growth by designing custom solutions and supporting implementation.
Требования
- An ideal candidate for this role would bring the following background:
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
- A minimum of 10 years of experience at B2B SaaS or platform vendor(s) in technical pre-sales or solutions engineering roles , of which a minimum of 5 years of experience in a partner focused role.
- Proven track record delivering technical demos , workshops , and tailored solution proposals .
- Strong technical acumen with the ability to explain complex concepts to both technical and business audiences.
- Excellent communication , storytelling , and interpersonal skills.
- Experience conducting competitive analysis , identifying partner white-space , and influencing roadmap direction.
- Willingness to travel up to 75% depending on business and partner needs, including out of country or overseas travel.
- To thrive in this role, a Partner Solutions Engineer should have the following capabilities:
Другое
- About
- At , we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, is trusted by global companies across industries.
- The Partner Solutions Engineer (PSE) at is a customer-obsessed technical professional who plays a key role in driving partner-led growth and adoption. You will serve as the technical bridge between and our ecosystem of resellers, OEMs, system integrators, and strategic alliances.
- In this role, you will lead pre-sales discovery, design custom solutions, enable technical teams at partner organizations, and act as a trusted advisor across the full partner lifecycle. You’ll collaborate closely with ’s Sales, Product, and GTM teams, empowering partners to independently position, implement, and scale solutions.
- Articulate the features, benefits, and business value of the platform.
- Translate partner business models and objectives into -aligned solutions.
- Support partner solution discovery, architecture, and proposal creation during the sales cycle.
- Deliver technical enablement programs including:
- Tailored product and solution updates
- Hands-on bootcamps, SE shadowing, and technical workshops
- Joint solution and service co-creation
- Enable partners to deliver independent pre-sales motions and contribute to regional revenue growth.
- Support demos, technical presentations, and PoCs for partner-led sales cycles.
- Guide and manage technical evaluations and proof-of-value engagements.
- Collaborate with support and product teams to resolve technical roadblocks.
- Capture and relay product feedback, partner insights, and customer pain points.
- Co-create enablement plans with partner sales leaders, including:
- Certification pathways and role-based training modules
- Joint technical goals and milestone tracking
- Lead certification bootcamps and instructor-led enablement tracks.
- Host Expert Sessions to update partner SEs on product releases and best practices.
- Optimize reach and impact by scaling enablement across partner organizations.
- Develop strategic relationships with partner architects and C-level leaders.
- Conduct roadmap alignment sessions and technical QBRs.
- Build and maintain partner org charts and communication matrices.
- Champion inside partner orgs to drive mindshare and product positioning.
- Identify, qualify, and support partner-driven upsell and cross-sell motions.
- Collaborate with Field SEs and Solution Architects for co-selling and support.
- Build and foster a technical partner community:
- Organize roundtables, regional events, and community forums.
- Mentor technical champions within partner orgs and elevate them through enablement tracks.
- Maintain active visibility via LinkedIn, blog posts, forums, and content contributions.
- Support media and co-marketing efforts, including reference case development and campaign support.
- Consultative mindset; skilled at mapping business problems to technical solutions.
- Clear communicator with confidence presenting to technical and executive stakeholders.
- Strong partner enablement and mentoring capabilities.
- Cross-functional collaborator; works well with GTM, Product, and Customer Engineering.
- Relationship builder across C-level, solution architect, and SE personas.
- Familiarity with:
- DevOps & Agile : Jira, GitHub, GitLab, Jenkins
- CRM & CX : Salesforce, Zendesk, Intercom, ServiceNow, HubSpot
- Incident Management : Datadog, PagerDuty, Sentry
- Collaboration Tools : Slack, Notion, Confluence
- Proficient in: Python , JavaScript/TypeScript , Bash
- Experienced in using: REST APIs , webhooks , OpenAPI/Swagger
- Skilled with CLI tools, Git, JSON/YAML , log parsing, and basic SQL.
- Tools: Postman, Beeceptor, Docker, VS Code, GitHub .
- Exposure to low-code platforms and workflow builders.
- Frontend familiarity ( React, Tailwind, Flask, HTML/CSS ).
- Able to rapidly prototype using:
- Cursor , Claude Code, MCP
- Comfortable with prompt design and LLM-based workflows.
- Experience with GenAI use cases like:
- Conversational AI
- Ticket deflection & triage
- AI assistants & agents
- Working knowledge of:
- Cloud platforms: AWS , GCP , Azure
- App architecture: middleware, APIs, frontend/backend layers
- Containerization: Docker , Kubernetes