AML Quality Assurance Lead

Другое

• ABOUT THE ROLE
• --------------
• Company operates a regulated payments and financial-crime program across multiple
• jurisdictions (Singapore - MAS, Malaysia - BNM, the Philippines - BSP, and the US
• under a sponsor-bank model). Our analysts make hundreds of KYB, periodic-review,
• and AML screening decisions every day. This role exists to make sure those
• decisions are consistently right, defensible, and aligned to policy in every
• market we operate in.
• As AML QA Lead, you own the independent quality-assurance function
• over our financial-crime operations. You review completed casework daily, catch
• where decisions drift from our SOPs and each jurisdiction's requirements, spot
• systemic issues before they become regulatory findings, and close the loop with
• analysts and leadership so quality actually improves - not just gets measured.
• This is a hands-on, player-coach role: you'll do the QA reviews yourself while
• setting the standard for how QA is run.
• WHAT YOU'LL DO
• --------------
• - Run daily QA reviews across the three core workstreams - KYB onboarding,
• periodic reviews, and AML screening-alert dispositions (name/sanctions/PEP/
• adverse-media) - sampling completed cases and scoring them against SOP and
• regulatory requirements.
• - Assess policy and jurisdictional adherence. Confirm each decision applied the
• correct CDD/EDD standard, risk rating, screening disposition rationale, and
• documentation for the specific market's rules (MAS/BNM/BSP/US sponsor-bank),
• not a one-size-fits-all check.
• - Proactively surface systemic issues - recurring analyst errors, SOP ambiguities,
• mis-calibrated screening thresholds, tooling gaps, or workflow breakdowns in our
• vendor stack (identity verification, screening, transaction monitoring) - and
• drive them to root cause rather than logging one-off defects.
• - Maintain a QA scorecard and defect taxonomy. Track error rates by workstream,
• analyst, market, and error type; report trends to Compliance leadership and the
• MLRO.
• - Close the feedback loop. Deliver clear, specific feedback to analysts and team
• leads, calibrate on disputed calls, and feed findings into SOP updates and
• training.
• - Support audit and regulatory readiness. Produce QA evidence and thematic
• findings for internal audit, external audit, sponsor-bank oversight, and
• regulator requests.
• - Improve the QA program itself - refine sampling methodology (risk-based vs.
• random), review checklists, and QA coverage as products, markets, and risk
• exposure change.
• WHAT YOU'LL OWN (SUCCESS LOOKS LIKE)
• ------------------------------------
• - A daily QA cadence with defined sampling coverage across KYB, PR, and screening.
• - A living QA scorecard and defect trend view that leadership relies on.
• - A measurable reduction in repeat errors and policy-adherence gaps over time.
• - Early detection of systemic/tooling issues - problems caught by QA, not by
• auditors or regulators.
• WHAT YOU'LL NEED
• ----------------
• - 4+ years in AML/financial-crime operations, with real hands-on experience in
• KYB/KYC, periodic review, and AML screening-alert investigation at a bank,
• payments company, or fintech.
• - Deep, working knowledge of CDD/EDD, sanctions/PEP/adverse-media screening, and
• risk-rating methodology - and the judgment to tell a well-reasoned decision from
• a superficially-complete one.
• - Fluency in reading and applying SOPs and regulatory requirements across
• jurisdictions, and comfort holding decisions to the correct market's standard.
• - A QA/QC, audit, controls-testing, or file-review background, or demonstrated
• rigor doing independent review of others' casework.