Team Lead, People Services

1 нед. назад

HungaryRomaniaEuropeLead

Lead and manage a team of People Associates overseeing HR operations and service quality across multiple countries.

Обязанности

We're looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. You'll manage day-to-day HR operations, drive service quality, and help scale our Tier 1 HR function as expands globally.

Требования

Based in Hungary, able to work from the Budapest office 3+ days/week
Fluent English (written and spoken)
Bachelor's degree in HR, Business Administration, or related field
Proven people management experience with a focus on team development
Background in employee lifecycle processes and HR service delivery
Familiarity with HR metrics and ERP systems; Workday experience is a plus
Strong communication and stakeholder management skills

Другое

At , we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Lead and mentor a team of ~10 People Associates
Set goals, monitor performance, and run regular evaluations
Ensure the team follows company policies and procedures
Oversee handling of HR inquiries from employees across multiple countries
Act as the first escalation point for complex issues and ensure timely resolution
Partner with Tier 2 HR and the business to transition processes into Tier 1
Own process documentation and knowledge transfer milestones
Ensure coverage is in place for all country deliverables
Improve HR processes and systems for efficiency and accuracy
Drive adoption of manager and employee self-service tools
Support Workday onboarding and data accuracy
Collaborate with Payroll to ensure timely, accurate salary payments
Create development opportunities that grow the team's skills
Identify process gaps and implement improvements based on team and employee feedback
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.