VietnamQA Specialist
1 нед. назад
VietnamWorldwideOnsite
Ensure the stability and consistency of product quality from machine assembly to final audit, maintaining high-quality standards for 3D card products.
О компании
- About is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, has become one of the top 10 Shark Tank investments with over $300m in lifetime sales ($30m+ annually). consistently ranks in the top Google results for cards online, enjoys 29% national brand awareness in the category, and has helped its customers create over 65 million magical moments (30 million+ units sold). We live by our four values: engineering, hunger, magic, and connection. The opportunity ahead of us is large, exciting, and meaningful. We seek A+ talent to help us become the #1 online card destination in the US. About the role &nbs
Требования
- Bachelor’s degree in Engineering, Technology, or a related field is preferred
- At least 2 years of experience in QA or Product Engineer at Manufacturing Company, with familiarity in Control Plan, Quality Standard, BOM, traceability system such as QAD/ SAP/ ERP.
- Ability to use QC tools for analysis : Pareto, google sheet, Flowchart…
- Language Skills: Good in English (written skill) and fluency in Vietnamese are a must, as we have to work with customer complaints.
- Communication Skills: Strong communication skills with internal teams and cross functional teams. Ability to negotiate and resolve arising issues efficiently.
- Problem-Solving Skills: Ability to handle unexpected situations, such as quality issues or urgent requirements.
- Personality: Proactive, flexible, able to work independently, and under pressure.
Другое
- In-Process Quality Assurance : Lead in-process audit activity to catch defects early and ensure conformance at production floor.
- Defect Identification and Containment Action :Prevent defective units from progressing by identifying, tagging, and recording issues during assembly operations, assure good 5S practice on production floor.
- Quality Control Supervision: Oversee QCs activity on the machine area, assembly area to ensure consistent inspection and effective rework handling.
- Final Product Quality Supervision : Lead final inspection teams and ensure compliance with standards before goods are shipped.
- Quality Team Capability Building: Build the capability of QC staff through targeted coaching, performance feedback, standardized training and evaluation program after training for current QCs, establish/ organize implement & follow onboarding program for new QCs
- Continuous Improvement - Customer Complain : handling Customer Complain KPI. Lead root cause investigations and drive corrective actions, report customer complaint trends and action proposals.
- Train Quality Awareness to onboarding employees. Support train semi-product and product standards for QC team and production use.