Principal Product Designer, Vertical Solutions

1 нед. назад

USALeadOnsite

prototypingux designui designuser researchcoding

Designs product experiences for vertical AI solutions in regulated industries with a focus on rapid prototyping and shipping alongside engineering.

О компании

Vertical Solutions is where brings agentic AI into the most demanding regulated and operationally complex industries: healthcare and life sciences, financial services, the office of the CFO, and supply chain and manufacturing. An AI decision here can shape how a claim is reviewed, how a loan is approved, how a financial close is completed, or whether an order ships. The stakes are high, and so is the bar. Regulated does not mean clunky. Our products should feel as clear and intuitive as the best consumer apps.

Обязанности

You will own the experience for one of our verticals, and a capability that runs across all of them. You work alongside the PM who owns the roadmap and in front of customers yourself, so you know why a workflow exists commercially, not just how it should feel.
Start with the vertical. An agent does most of the work, then hands a decision to a person who is accountable for the outcome: reviewing a claim against policy, releasing an order that is short on allocation, approving an invoice exception. You design what that person's screen is for, inside the real context they work in, and then you build it.
Now the part that spans. The rules that govern this work live in the heads of people who have done the job for fifteen years. You own the experience for how our agents learn from those people, and how that learning stays legible to whoever has to answer for it.
There is no generic version of what a fifteen-year veteran knows, so you can’t design this in the abstract. Your vertical is where it becomes real, and what you build there must hold up everywhere else. You will work with the designers who own the other verticals from the start.
You will report to the Senior Director of Design for Vertical Solutions.

Требования

An excellent design and experience thinker. Knows how to work with customers on what they need, not just what they ask for. This is non-negotiable.
Around 10 or more years owning meaningful product areas, with a consumer-grade bar you bring into a high-stakes domain.
A strong instinct for what the experience needs. You dig into unfamiliar domains, spot the gaps early, and push quality higher rather than waiting to be told.
You want the business context, and you go get it from PMs and customers firsthand rather than waiting for a brief.
You build. Claude Code is your primary tool. You don’t need to be a software engineer, but you should be comfortable with a modern frontend stack and able to move quickly from idea to working prototype. Not fluent in Claude Code yet? You can learn it here if you are genuinely excited to work this way.
You can hold your position. You can write the code, decide what should be built, and make the case for it in a room of designers, PMs, and engineers.
You work well horizontally, designing something that serves several teams while keeping it coherent.
Familiarity with GitHub, Figma, and, and comfort with ambiguity.

Будет плюсом

Experience designing for AI or agentic products, especially anything involving human oversight, trust, memory, or governance.
Experience in a regulated or operationally complex industry: healthcare, life sciences, financial services, supply chain, or manufacturing.
Experience with knowledge systems, or any product where accumulated knowledge had to stay trustworthy over time.
Experience building internal tools or AI-assisted workflows that other people came to depend on.

Как откликнуться

Hybrid with regular office time and flexibility on the cadence, plus some travel for time with users and customers.
Show us how you think and what you can build: a portfolio, your GitHub, and working code or a live prototype. #LI-MH1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .

Другое

The people at believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about , and about our larger purpose.
Could that be you?
We are building a design practice where the person with the judgment is also the person who builds. Our designers work in code, move from idea to working prototype in days, and ship into the product repo alongside engineering. That is how the right experience reaches customers faster, and how we get it right in fewer passes.
Your vertical end to end: the queue a reviewer starts in, the administration experiences that get a customer configured and live, and the dashboards a process owner uses to find bottlenecks.
How our agents learn from the people who work alongside them, and how that stays inspectable by whoever is accountable for the outcome.
The generalization path. You decide what belongs in the shared capability and what is local to your vertical. You are accountable to all the verticals, not only the one you build in.
Direction across both. You set it and carry it with PM, engineering, and platform partners.
Working software, and the tooling that makes the team faster. You open PRs into the product repo through standard review, so what you design is what ships.
Business outcomes. Design here is measured against the same product metrics the team carries. You establish the baseline for your surface and are precise about what design influences.