Workplace Program & Resource Manager

1 нед. назад

United KingdomEuropeOnsite

Responsible for leading and scaling the programs that span 's Workplace organization.

О компании

is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR , with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter A
We lean in: ownership over titles, outcomes over intentions.
We fight for excellence: high standards, direct, ego-free feedback.
We grow together: as a team and with our customers.
Mission before ego. Everyone contributes. No one coasts.
If you’re driven by impact, pace, and raising the bar. This is the place.

Обязанности

The Workplace Program Manager is responsible for leading and scaling the programs that span 's Workplace organization — the initiatives that help employees move faster, have a better day-to-day experience, and keep our offices running within budget as we grow into new markets. This role operates across functions and geographies, owning programs end-to-end while building the structure, processes, and tools that let the Workplace team operate consistently and at scale without slowing down.
This is a cross-functional role that requires strong program management fundamentals, independent judgment, and the ability to influence stakeholders without direct authority. You'll work closely with the Workplace team — Managers, Coordinators, and Design/Build — to turn their vision for what a great office experience looks like into programs that are actually launched, adopted, and improving over time. The ideal candidate is comfortable working in ambiguous, fast-growing environments, skilled at building clarity and alignment, and motivated by improving how the Workplace team delivers for employees globally.
If you love the moment a good idea becomes a program employees actually notice and love, this is your role.
Own and manage a portfolio of cross-functional Workplace programs with global scope, driving delivery from scoping through launch, ongoing operation, and continuous improvement
Collaborate deeply with Regional Workplace Managers and Workplace Managers to design programs, events and experiences that make employees' day-to-day faster and better — from travel to winter parties and physical security
Develop and maintain program-level processes, playbooks, and operating standards that let the Workplace team deliver consistently across regions and offices
Lead cross-functional workstreams in partnership with Real Estate, Finance, IT, and Security, ensuring Workplace priorities are clearly represented, aligned, and delivered
Identify gaps in current programs and proactively design and launch solutions, often without an established playbook
Build and scale tooling, workflows, and internal resources that improve team effectiveness and the consistency of the employee-facing experience
Own the budget for programs under your management — building the business case, tracking spend against plan, and flagging drift before it becomes a problem
Manage vendor relationships and provide direction where relevant to program delivery, ensuring alignment to 's standards
Help monitor and control budget across the broader Workplace portfolio, and step in to unblock global procurement and vendor issues as they come up
Serve as a thought partner to Workplace leadership on priorities, team capacity, and program strategy
Communicate clearly across all levels of the organization, translating complex operational topics into guidance employees actually understand

Требования

You get energy from watching an idea become something employees actually use and love
You'd rather build the plan yourself than wait for someone to hand you a template
You partner well — you make the Workplace team's vision better, not just execute it
You move fast without losing sight of the budget or the details that make a program actually work
You're motivated by impact on real people's day-to-day experience, not just ticking off a delivery date
5–8+ years designing, launching, or running employee-facing programs — workplace, people ops, program management, or a related field
A track record of taking a program from idea to launch, including owning the budget
Experience improving or relaunching an existing program based on data or feedback, not just building new ones
Comfort partnering across Real Estate, Finance, IT, and Security without needing a governance structure to get things moving
Global or multi-office experience is a plus, but not required

Другое

At , we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.