CRM Project Manager (FTC) (div/f/m)

1 нед. назад

GermanyEuropeMiddleOnsite

crmcampaign managementemail marketingpush notificationsdata analysisai tools

Lead and execute AI-enabled customer-facing CRM campaigns across multiple channels for eBay, combining strategic ownership with hands-on operations.

Требования

3+ years in CRM, campaign management, or marketing operations
Hands-on experience with owned channels (email, push, onsite, in-app)
Strong project management and organizational skills with attention to detail
Experience in e-commerce, marketplaces, or digital marketing environments
Ability to operate in a fast-paced, matrixed, global environment
Strong analytical mindset with experience in campaign QA, execution, and troubleshooting
Advanced Excel skills and familiarity with marketing tools (e.g. Jira, Monday, Slack)
Understanding of segmentation, targeting, and campaign logic
Strong interest in AI applications in marketing
Ability to translate marketing needs into effective AI prompts and workflows
Strong eye for visual quality, branding, and detail
Strong collaborator with the ability to work across teams, functions and locations
Proactive, curious, and comfortable with continuous change and innovation
C2+ language skills in both German and English

Условия

Flexible hybrid working policy (2 days at the office, depending on location);
Company pension scheme.
Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
Stay happy and healthy with a contribution to your health through the OpenUp platform.
€30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport.
Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
A reputation for doing good. ® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global — at ® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

Другое

This is a fixed term contract through until 31st December 2026 initially with strong likelihood of extension.
Internally this role will be titled Campaign Manager.
This role is part of our eBay Inhouse team, where you will be employed by ® but embedded within eBay.
We are looking for a hybrid AI-Enabled Campaign Manager who combines strategic campaign ownership with hands-on execution, operational excellence, and a strong interest in AI-driven marketing innovation.
This role sits at the intersection of campaign strategy, CRM execution, marketing technology, data, and creative production. You will lead and execute customer-facing campaigns across eBay’s owned channels (email, push, onsite, in-app, landing pages), while leveraging AI tools and creative capabilities to scale personalization, improve efficiency, and drive performance.
You are both a campaign owner and an operator: comfortable managing timelines and stakeholders, while also building, QA-ing, and optimizing campaigns yourself. You bring a test-and-learn mindset, curiosity for AI, and the ability to turn insights into impactful customer experiences.
Own CRM Campaigns End-to-End Lead campaigns from briefing through to launch, optimisation, and reporting
Build and execute campaigns across email, push, onsite, and in-app channels
Deliver personalised, customer-first experiences aligned to eBays' priorities
Manage timelines, stakeholders, approvals, and delivery across global teams
Ensure flawless execution through QA, troubleshooting, targeting accuracy, and optimisation
Help Shape AI-Driven Marketing Use AI tools to improve campaign creation, personalisation, and testing
Experiment with AI-generated copy, subject lines, creative concepts, and workflows
Support AI prompt development and scalable marketing automation
Improve workflows and operational efficiency through AI-driven ways of working
Bring a test-and-learn mindset to experimentation and optimisation
Ensure responsible AI usage and quality control
Support Creative & Performance Optimisations Brief, review, and optimise CRM creative assets
Adapt visuals across channels
Run A/B tests and turn insights into measurable improvements
Help improve engagement, efficiency, and marketing KPIs
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At ®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
At ®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .