Employee Experience Specialist

1 нед. назад

SpainEuropeHybrid

Responsible for shaping and managing the full employee lifecycle and workplace culture within the People team.

О компании

⭐ Who we are   is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.   Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals. ⭐ Role Overview As an Employee Experience Specialist at , you will be the driving force behind a vibrant, empowering, and transparent workplace culture. Working within our People team, you will shape every touchpoint of the employee lifecycle—from onboarding and manager toolkits to engagement surveys and internal knowledge systems.

Другое

Empower team members throughout their journey: Manage core employee lifecycle touchpoints, including onboarding programs, performance reviews, individual plans tracking, and exit interviews to ensure an exceptional employee experience.
Champion manager enablement: Build and roll out practical manager toolkits and self-serve resources that help leaders coach, support, and grow their teams effectively.
Drive data-informed engagement: Administer company-wide engagement surveys, analyze feedback, and collaborate with team leaders to convert employee insights into meaningful action plans.
Optimize HR technology: Own the daily administration of 15five and employee experience tools, keeping processes smooth, intuitive, and up-to-date.
Build intuitive internal documentation: Develop and organize our internal Notion pages and People guides, making key information accessible and transparent for everyone.
Maintain competitive insights: Conduct regular salary benchmarking and compensation analysis to help keep our reward structures fair, equitable, and competitive.
Elevate HR analytics: Maintain high-quality HR data and build clear reporting dashboards to highlight workplace trends and operational metrics.
Relevant experience: You bring 3+ years of experience in an HR, People Operations, or Employee Experience role, ideally within a growing technology or SaaS environment.
Tool proficiency: You have hands-on experience managing HR software (such as 15five or similar performance management tools) and documentation platforms like Notion.
Strong communication: You explain complex processes clearly and adapt your communication style when supporting diverse stakeholders across departments.
Initiative & accountability: You manage your time and projects independently, balancing daily responsibilities with longer-term initiatives seamlessly.
Analytical skills: You are comfortable working with HR metrics, survey analytics, and salary benchmarking data to identify patterns and present clear findings.
Empathy & discretion: You maintain strict confidentiality and approach sensitive employee conversations — such as exit interviews and growth plans — with genuine care and professionalism.
Process orientation: You enjoy identifying operational inefficiencies and creating practical guides, templates, or workflows that make work easier for others.
Collaborative mindset: You build positive working relationships easily and enjoy partnering with managers to solve team challenges together.
Within 3 months: Master the administration of 15five and core People tools, taking full ownership of onboarding documentation and routine survey administration.
Within 6 months: Publish a standardized Manager Toolkit on Notion that improves self-service access and reduces routine managerial support inquiries.
Within 9 months: Achieve high employee survey engagement rates and establish a clear tracking framework for follow-up actions across all teams.
Within 12 months: Complete a comprehensive benchmarking review and streamline employee lifecycle documentation to ensure a consistently top-tier employee experience.