Customer Support Manager
1 нед. назад
35k–45k GBP / yearUnited KingdomEuropeSeniorRemote
aht reductionphone systemsautomation
We're looking for an experienced leader to transform support operations at —the AI-powered platform revolutionizing electricity transactions. Full-time, fully remote. Based in the UK or EMEA timezone. Salary £35K-£45K with visa sponsorship available.
About the company
- —the AI-powered platform revolutionizing electricity transactions
Responsibilities
- Lead AHT reduction initiatives (real impact on efficiency)
- Roll out modern phone systems & automation frameworks
- Build a high-performing support team from the ground up
- Own complaints handling strategy & process improvements
Conditions
- Remote, UK/EMEA based
- £35K-£45K
- Visa sponsorship available
- Full-time, fully remote
- Based in the UK or EMEA timezone