Senior Backend Engineer - Intercom

1 нед. назад

USASenior

pythonaws

Build cloud-managed intercom systems with video and audio features as part of a dynamic team.

is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. 
We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and is at the center of it.
You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million devices are deployed across 170+ countries.

We are a small, dynamic team focused on building cloud-managed intercom systems. Intercom is our second newest major product line and is off to the best start of any product in ’s history. Our intercom allows customers to receive calls from anywhere - at their desk or on their phone - with rich video and 2-way audio, and we have a lot more to build.
We consider our team a startup within a startup, with a fair amount of ownership and autonomy. You’ll be working alongside a dynamic team of firmware, mobile, and frontend engineers to develop this product line.
Join the fastest-growing frontier in our AI for the physical world portfolio: Intelligent Intercom Systems . The Intercom product line is a critical component of our intelligent building ecosystem, delivering rich, low-latency, multimodal interactions (video, audio, and access control integration) directly at the environment’s edge. This is a "startup within a startup" opportunity where you will have significant ownership over the architectural direction of this burgeoning product line, which is already the most successful launch in history. We have ambitious plans to disrupt  , including AI-driven visitor screening and remote environmental sensing . You will work alongside firmware, mobile, and frontend experts to drive this core element of our physical security layer.

Excited by new products and startups
You think about delivering best-in-class products and experiences - not features
You can take a less-than-fully-fleshed-out product idea and drive it to completion
BS or a graduate degree in Computer Science, Maths, Engineering, or science
7+ years of industry backend software engineering experience
4+ years of professional experience as a backend engineer at a rapidly growing start up or innovative company.
Experience driving technical direction and leading engineers on project execution
Architect scalable systems and design latency sensitive applications for our Intercoms deployed around the world. 
Experience collaborating cross functionally to design complex systems with simple and robust backend APIs
History of shipping out significant products. We are looking for someone who can own backend systems end-to-end. 
Ownership mentality, resolving problems that span beyond team boundaries
Deep expertise with relational databases. Postgres experience a plus
Demonstrated expertise in either Python or GoLang
Experience with Kubernetes a plus

is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits
Healthy lunches provided daily
Commuter benefits

We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Annual Pay Range
At , we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
As an equal opportunity employer, is committed to providing employment opportunities to all individuals. All applicants for positions at will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
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