Solutions Engineer (d/f/m)

1 нед. назад

73k–107.7k EUR / yearGermanyEuropeHybrid

product demostechnical deep divestenant configurationerp integrationsend-user training

Technical expert for pre-sales and customer onboarding in electronics supply chain software.

Обязанности

builds the software that powers the electronics supply chain — and we're building out the DACH side of our Global Solutions team. As a Solutions Engineer based in Munich or Berlin, you are the technical face of at the two moments that decide whether a customer succeeds with us.
In pre-sales , you join Account Executive and Customer Success calls as the technical expert: tailored product demos, technical deep dives, and ROI cases that earn the trust of engineers and procurement leads at EMS providers and electronics OEMs across Germany, Austria, and Switzerland. In onboarding , you own the customer's first weeks on the platform — tenant configuration, integrations, end-user training — and drive the account to first value.
The Solutions team is one global team across Europe and the US, deliberately not split by region so knowledge doesn't get siloed. It's a unified team, which means real ownership: you won't inherit a finished playbook, you'll help write it.
Join AE- and CSM-led sales calls as the technical expert — run tailored demos, technical deep dives, and ROI cases for OEM and EMS prospects, then hand back for the commercial close
Own customer onboarding end to end: tenant configuration, ERP and data integrations, end-user training, and driving each account to first value
Bring structure into chaos. When an implementation drifts or a customer gets lost, you're the person who rebuilds the plan and gets it back on track
Become the go-to expert for at least one module, define its onboarding blueprint, and teach the rest of the Solutions team how to run it
Build deep expertise in the platform and the electronics manufacturing landscape — deep enough that industry experts trust you in the room
Spot implementation risk early, escalate to the right people at the right time, and keep projects on schedule
Turn what you learn in the field into prioritized, revenue-anchored input for our Product team

Требования

You speak German fluently and work comfortably in English. You'll be in front of technical buyers across the DACH region every week
You have a technical foundation and a track record of getting deep into an unfamiliar product fast. A degree in engineering, computer science, physics, or a related field helps — so does hard evidence that you taught yourself something difficult
You're process-driven . You're at your best when a project has gone sideways and someone needs to draw the map
You're comfortable in front of customers: you can hold your own in a technical conversation with a specialist, then explain the same thing simply to a procurement lead
You use AI as more than a better search engine. Ideally you've built your own automations, workflows, or tools — we care about what you've actually shipped, not what you've read
Bonus: experience in electronics manufacturing, EMS, PCB, procurement, or supply chain
Bonus: something you built yourself — an automation, an internal tool, a side project at a previous employer

Другое

Hybrid in Munich or Berlin. Munich is our global HQ; we also have a Berlin hub. No strict office policy, but a clear expectation of regular collaboration days with your Sales and Customer Success colleagues.
We meet regularly for team retreats and selected industry events, so expect occasional travel. We cover the costs.
Join a well-funded SaaS scale-up with 300+ active customers, in the role that decides whether they succeed with us
One global Solutions team across Europe and the US — no EU/US knowledge silos
AI at the core of the product and of how we work, not a slide in a deck
Real ownership on a young team: define the blueprints the rest of the team runs on
Rachel , Global Solutions expert
Sam , Global Solutions leader
Inès , Solutions Engineer in Munich
Márton , our Manufacturing and Customer Portal expert
Mark , our Design and SRM expert
Seba , one of our founders, close to our OEM and go-to-market motion
Our Account Executives and Customer Success Managers across DACH , who'll pull you into their most technical conversations
Our Product Managers , so you understand the roadmap and constraints and can feed real customer signal back into it
Just so you know – we purposefully did not create a standard list of minimum qualifications for this role. We care much more about your motivation and ability to help us accelerate technical progress than we care just about your CV. If you're interested to find out more about why we banned requirements from our performance profiles – see here.
is the first electronics supply chain platform that unites all data, processes, and stakeholders in the trillion-dollar electronics industry .
We fundamentally believe that technology is the best tool that humankind has developed to tackle the biggest challenges we face as a society today. And we want to do our share in accelerating technological progress.
We bring innovations to life faster and cheaper by creating a more connected and resilient electronics supply chain.
To date, over 300 active customers worldwide are working with us towards this shared goal. Supported by leading investors such as Cherry Ventures, General Catalyst/LaFamiglia, Chalfen Ventures, and others, we have raised more than €20 million .
As a remote-first company headquartered in Munich, our brilliant team is spread across cities including Munich, New York, Austin, Calgary, Berlin, London, Valencia, Nairobi, and Verona, among others. 🌍
Our team includes a mix of product enthusiasts, people advocates, business masterminds, and engineering experts. Among us are graduates from institutions like Stanford University and the University of Cambridge, as well as talented individuals with unconventional CVs. What matters most is their drive to build great things.
We provide an authentic environment based on psychological safety to empower Luminerds from various backgrounds to succeed, grow, and focus on impact. Putting people first means that we deeply care about who our employees are, what makes them unique, and what they excel at.
See what employees and candidates have to say about on kununu and Glassdoor .