Account Manager (Korean)

2 г. назад

PhilippinesWorldwideHybrid

Managing customer accounts and ensuring excellent internet service and customer support focused on business clients in the Philippines.

The mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries. From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support. To deliver the best customer experience, works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks inst

Lead sales efforts for Korean segment business customers
Closing sales and obtaining new customers or contracts for the network
Develop and maintain accurate sales and/or revenue forecasts
Increase revenue by identifying, approaching, and winning new accounts
Increase revenue per customer by identifying opportunities to grow or diversify their account
Identify potential commercial opportunities for the company where appropriate
Build relationships with contact persons and decision-makers in organisations with value to the company
Develop recommendations in the form of an action plan and/or sales strategy for sales team and management
Lead and/or participate in campaigns and customer acquisition initiatives such as targeting specific buildings, areas, verticals or market segments
Assist the development of Korean client segment with marketing activities
Assist in generating new business through independent research