Senior Director - EMEA Product & Engineering

2 нед. назад

United KingdomEuropeDirector

Lead EMEA field technical functions with management accountability and set regional technical strategy for AI infrastructure.

Требования

15+ years of experience in technical design, implementation, consulting, pre-sales, solutions architecture, or another customer-facing technical discipline within cloud infrastructure, AI/ML platforms, enterprise software, or adjacent markets.
10+ years of technical leadership experience, including 7+ years leading managers, senior individual contributors, or multi-country Field Engineering, Solutions Architecture, Sales Engineering, or comparable customer-facing technical organizations.
A record of leading distributed technical organizations through rapid growth, transformation, changing market conditions, and complex organizational dependencies.
Strong technical credibility in cloud-native and distributed-systems architecture, with depth across several of the following domains: accelerated compute, Kubernetes, networking, storage, security, observability, data platforms, or AI/ML workload architecture.
Demonstrated success guiding complex enterprise customers from strategy and solution design through validation, production deployment, operationalization, measurable adoption, and expansion.
Experience advising C-suite and senior technical stakeholders and translating complex architecture into business value, investment choices, delivery risk, and operating decisions.
Experience supporting complex enterprise sales cycles and connecting technical strategy to qualified pipeline, technical wins, deal progression, customer adoption, and expansion.
A record of hiring, developing, and retaining technical leaders, together with building measurable enablement, accreditation, or continuous-learning programs that close capability gaps.
Experience operating a metrics-based field organization, including goals, forecasting, capacity and coverage planning, resource prioritization, business reviews, and performance inspection.
Demonstrated ability to align Sales, Customer Success, Product, Engineering, Support, Operations, partners, specialist teams, and global leaders without relying solely on positional authority.
Experience operating across EMEA markets, with the ability to travel regionally and internationally as required to support customers, teams, and company priorities.

Будет плюсом

Leadership experience in a high-growth AI cloud, hyperscale cloud, data-center infrastructure, enterprise platform, or developer-platform business.
Deep familiarity with GPU-accelerated computing, large-scale AI training or inference, high-performance computing, and the operational requirements of distributed AI workloads.
Experience navigating EMEA-specific customer requirements, including data sovereignty, security, regulation, procurement, and cross-border operating considerations.
Experience establishing specialist communities of practice or centers of excellence, influencing product roadmaps, and representing a company through external technical thought leadership.
A bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience; postgraduate technical or business study is valued.
Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.
You love building technical leaders and teams that combine deep expertise, commercial awareness, and a relentless focus on customer outcomes.
You’re curious about the fast-moving AI infrastructure landscape and turn new learning and customer insight into practical enablement and better products.
You’re an expert at creating clarity, accountability, and momentum across direct and matrixed organizations operating at high speed and across cultures.

Условия

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
Family-level Medical Insurance
Family-level Dental Insurance 
Generous Pension Contribution 
Life Assurance at 4x Salary 
Critical Illness Cover 
Employee Assistance Programme 
Tuition Reimbursement
Work culture focused on innovative disruption
Benefits may vary by location.

Другое

 
The EMEA Field Engineering organization is the technical engine of ’s regional go-to-market. It brings together account-aligned technical teams and deep specialists to help customers design, validate, deploy, and scale production workloads on ’s AI Cloud platform.
About the role: The Senior Director of Product & Engineering, EMEA reports to the VP and Managing Director of EMEA, with a matrix reporting line to the Global VP of Field Engineering and SVP of Product. As the senior field technology leader for the region, you will lead all EMEA field technical functions, with direct management accountability for account-aligned technical teams and matrix leadership of specialist teams. You will set the regional technical strategy, build a consistently high level of mastery across the specialisms required to serve AI infrastructure customers, and ensure teams are motivated, appropriately deployed, and equipped to succeed. Working across EMEA and global leadership, you will turn customer and business priorities into a disciplined technical operating mod
Set and execute the EMEA Field Product & Engineering strategy, operating model, and priorities in partnership with the VP and Managing Director of EMEA, Global VP of Field Engineering and SVP of Product.
Act as the senior field technology voice for EMEA, shaping go-to-market priorities, customer engagement models, technical positioning, and regional investment decisions.
Lead the account-aligned technical organization with direct accountability for organization design, performance, coaching, succession, hiring, retention, and leadership development across EMEA.
Provide matrix leadership to specialist technical teams, aligning priorities, coverage, engagement standards, and accountability while partnering effectively with their global functional leaders.
Build a measurable technical mastery system—including skills assessments, learning plans, communities of practice, playbooks, reference architectures, and proof frameworks—that keeps teams current across AI infrastructure, compute, Kubernetes, networking, storage, security, observability, and AI/ML workloads.
Create repeatable engagement mechanisms that move customers from discovery and architecture through validation, onboarding, production readiness, adoption, optimization, and expansion on ’s AI Cloud platform.
Serve as executive technical sponsor and escalation leader for strategic customers, advising C-suite and senior technical stakeholders and mobilizing field, specialist, Product, Engineering, Support, and Operations resources around successful outcomes.
Partner with EMEA sales leadership on account strategy, technical qualification, executive alignment, and resource allocation, sharing accountability for technical win rate, qualified pipeline, deal velocity, time to production, workload adoption, and expansion.
Establish a rigorous regional operating cadence covering goals, metrics, forecasting, capacity and coverage planning, business reviews, and annual planning so performance and investment choices are visible and evidence based.
Create a structured feedback loop from EMEA customers and field teams into Product and Engineering, translating recurring requirements, adoption blockers, competitive signals, and market dynamics into clear roadmap input.
Represent ’s technology vision through executive briefings, customer forums, conferences, and thought leadership, while bringing relevant market insight back into the business.
Represent EMEA in global Field Engineering leadership, scale regional best practices across the company, and create an inclusive, high-performance environment in which teams are motivated and enabled to help customers adopt .
At , we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
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is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
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