Producer Engagement & Support Representative

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• Job Title: Producer Engagement & Support Representative Key Skills: Customer Service, Producer Engagement, CRM Management, Outbound Campaigns, Relationship Management, Insurance Operations, Salesforce, HubSpot, Communication Skills, Problem Solving Experience: 1+ years of experience. Location: Mexico City, Mexico. Work Modality: On-site in Mexico City, Mexico. Monday through Friday, 6:00 a.m. to 4:00 p.m., aligned with U.S. business hours. At Coforge, we are looking for a Producer Engagement & Support Representative (#22549) with the following profile. Main Responsibilities • Provide professional support to insurance producers through phone, email, and chat channels. • Respond to inquiries related to systems, processes, submissions, quotes, and operational support. • Ensure timely